Full Time, Permanent (37.5 hours per week)
Here at Serco, we currently have an exciting opportunity for a Payroll Administrator to join our People Services Team. Our ever-growing payroll team is looking for a team player with the ability to update payroll systems, gather, calculate, and input data. You will support the payroll team with query resolution via phone, email, and occasionally letters regarding queries about wages, deductions, attendance, and time records. You will respond to queries raised by authorised third parties such as HMRC and ONS and will be the first point of contact for copy payslips and support with P queries.
Serco’s purpose is to impact a better future - we bring together the right people, the right technology, and the right partners to create innovative solutions that deliver positive impact and address some of the most urgent and complex challenges facing governments globally. Our services are powered by more than 50,000 colleagues working across multiple sectors including defence, space, migration, justice, healthcare, transport, and customer services in four regions: UK & Europe, North America, Asia Pacific, and the Middle East.
Main responsibilities of the role:
1. Running and collating reports to support ongoing data integrity, answering of enquiries and support of audit activity.
2. Update Payroll system with payroll inputs.
3. Assist with preparation of out of cycle payments, BACS, and CHAPS submissions.
4. Preparation of copy payslips and P60s.
5. Support with the review of National Minimum Wage compliance within the business.
6. Support with payroll project activities such as TUPE transfer in and out and preparation of Local Work instructions.
What you’ll need to do the role:
1. Previous experience working in an administration role in a fast-paced environment.
2. Payroll experience would be advantageous but not essential for this role.
3. Competent using Microsoft Office suite and willingness to learn new IT systems.
4. Exceptional time management and organisational skills.
5. Ability to prioritise and multitask effectively to meet business needs.
6. Effective communication skills, both written and verbal.
7. Strong numerical aptitude and attention to detail.
8. Good people skills and team player.
What we offer:
1. 25 days annual leave plus bank holidays.
2. Annual leave purchase scheme.
3. Up to 6% contributory pension scheme.
4. Hybrid working options.
5. Free onsite parking.
6. Serco discounts which include cinema, Merlin Entertainment, online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
7. A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs, and more.
8. A wealth of career development training to suit your future aspirations. These range from role-specific training, leadership coaching, formal study, and much more to support you to build your career with Serco.
9. A safe and supportive culture.
10. A company passionate about diversity and inclusion.
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