Role: Corporate Front of House Security Officer
Shift Pattern: 06:00 -14:00 Monday Friday, must be able to work a Saturday once a month.
Pay: £12.00 per hour
Location: Maidstone, ME14
Company Overview:
Our customer is a forward-thinking privately-owned company who are a leading provider of professional integrated bespoke security and facilities management services, giving their clients a flexible and scalable approach to addressing their security and FM requirements in their businesses across an array of sectors including educational settings / student accommodation, healthcare, charitable, corporate / estate management, warehouse / distribution, social housing, utilities, shopping centres / retail parks.
The role of a Front of House Security Officer combines security and customer service to create a safe and welcoming environment for visitors and staff. Here is a breakdown of the core duties and essential skills required for the role:
Key Duties
* Visitor Management
* Welcome and greet all visitors professionally.
* Control access to the building, ensuring only authorized personnel and visitors enter.
* Notify the relevant personnel of visitor arrivals and assist with any visitor needs.
* Record Keeping and Compliance
* Maintain accurate entry and exit records, ensuring compliance with security protocols.
* Keep logbooks and registers up to date to ensure accuracy and accountability.
* Communication
* Answer incoming phone calls promptly, addressing inquiries and providing assistance.
* Send emails to clients and assist with administrative tasks as needed.
* Safety Monitoring
* Monitor and ensure all visitors sign in and out as required.
* Conduct regular patrols of the premises to identify and address any security or safety issues.
* Lock and unlock barriers for deliveries and control access points as necessary.
* Mail Handling
* Receive, process, and distribute incoming mail and deliveries.
Essential Skills and Experience
* Professional Appearance: Present a well-groomed, professional appearance to inspire confidence in visitors.
* Customer Service Orientation: Exhibit strong customer service skills to handle visitor needs courteously and effectively.
* Communication Skills: Strong verbal and written communication skills are essential for addressing inquiries and coordinating with staff.
* Proactive Mindset: Demonstrate a proactive approach, with a strong work ethic and problem-solving attitude.
* SIA Licence: Possession of a valid SIA (Security Industry Authority) licence is required.
This role requires a blend of customer service, administrative duties, and security-focused responsibilities to ensure the smooth operation and safety of the buildings front-of-house areas.
City Group is committed to fostering a diverse and inclusive workplace. We welcome applications from all candidates, regardless of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age.
Job Types: Full-time, Permanent
Pay: £12.00 per hour
Schedule:
* 10 hour shift
* Day shift
Experience:
* security: 1 year (preferred)
* Customer service: 1 year (preferred)
Licence/Certification:
* Door Supervisor Licence (required)
Work Location: In person
Reference ID: 127
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