Forterra - Whittlesey, Peterborough Road, Whittlesey, Peterborough, Cambridgeshire, United Kingdom Req #504
25 March 2025
We are currently looking for an enthusiastic individual to join our Whittlesey Transport team in the position of Transport Administrator for a fixed term contract ending December 2025.
The position is working within a small team to fulfil the administration function within the transport department. The role will include a variety of tasks to assist management to ensure that the drivers and haulage fleet is compliant with both legal and accreditation rules.
Your duties would include but not limited to the following:
1. To meet all customers’/ haulier requirements in the most cost-effective manner whilst achieving a high level of customer service.
2. To provide customers/hauliers with a quality service for all enquiries, prices, invoicing, payments, rebates and other associated administration.
3. To be multi skilled for tasks within the Planning Department.
4. To answer incoming calls to the office quickly, politely and professionally.
5. Be fully responsible for calculating costing’s, and processing payments accurately.
6. Process and manage orders – efficiently and accurately.
7. Work alongside the planning team clearing loads.
8. Proactive calls to hauliers to sub-contract work.
9. Review, cleanse and input data accurately.
10. Uphold customer charter and agreed KPI’s.
11. Excellent diplomatic communication and negotiation skills at all levels.
12. High level of initiative and proactive skills required.
13. To input data accurately and efficiently.
14. To act as the first point of contact for customer/haulier enquiries.
15. To be fully responsible for calculating costs and processing payments.
16. To be able to resolve customer queries and respond to enquiries.
17. To manage problems in a calm professional manner.
18. To deliver a professional service to our customer base.
About You:
1. Strong computer literacy and skills.
2. Ability to prioritise and make decisions, as well as problem solve.
3. Good communicator and team player at all levels.
4. Geographical knowledge.
5. Flexible, positive, proactive and committed approach to meet work demand.
6. Accuracy and attention to detail.
7. Knowledge of transport legislation.
What We Can Offer You:
1. Competitive Salary and Benefits package.
2. Life Assurance and Company Pension Scheme up to 10% employer contribution.
3. Generous holiday allowance.
4. Gym benefit and Cycle 2 Work Scheme.
5. Access to Employee Assistance Programme for self and family members.
6. Employee Referral Scheme.
7. Service Awards.
8. Sharesave Scheme eligibility.
9. Holiday Exchange Scheme.
10. Financial Wellbeing Program.
11. Personal development and opportunities for progression.
We are a leading manufacturer of a diverse and trusted range of concrete and clay building products used extensively within the construction sector, with instantly recognisable brands including Thermalite block, Bison Precast and the iconic London Brick.
Our complete product range comprises of clay bricks, aircrete blocks, aggregate blocks, precast concrete, flooring products, permeable paving and chimney, roofing, and flue systems.
Forterra’s purpose is to build lasting legacies, manufacturing a range of products from the ground up to support customers with their construction projects.
We are proud to be at the forefront of the industries’ safety standards and are committed to achieving zero harm in our workplaces.
Other details:
Pay Type: Salary
Apply Now #J-18808-Ljbffr