Job summary This is an exciting opportunity to join Curo Health and support the Management Team based at Dewsbury District Hospital to support initiatives across the organisation and providing high quality information for performance management and decision-making purposes. Undertaking a wide range of tasks and responsibilities, including becoming the organisations 'Champion' for TeamNet. Main duties of the job The post holder will support in such tasks as (but not exclusive to) setting up and maintaining project documentation, producing regular and ad-hoc reports, being a key point of contact for internal and external stakeholders. Additionally, the post holder will analyse data from a variety of sources, and prepare reports, monitor the achievement of milestones, and support meetings and events. The post holder will also undertake such tasks as answering and directing telephone calls, general administration, data entry, capturing patient experience, carrying out equipment checks and liaison with key working relationships teams. The post holder will provide general administrative support to the Curo Management Team. About us We are Curo Health a GP federation formed from 27 general practices spanning 4 Primary Care Networks (PCNs) across North Kirklees. We proudly work together as a community of general practices to help save money, secure investment, strengthen our teams and deliver high quality primary care services at scale such as evening and weekend appointments. For the people of North Kirklees, our joint approach always aims to create better standards of care, shorter waiting times and faster access to care, right in the heart of our communities where it should be. Date posted 17 March 2025 Pay scheme Other Salary £12.95 an hour Contract Permanent Working pattern Full-time, Job share Reference number B0313-25-0003 Job locations Dewsbury Health Care Nhs Trust Halifax Road Dewsbury West Yorkshire WF13 4HS Job description Job responsibilities DUTIES AND RESPONSIBILITIES OF THE POST To support the smooth running of the head office To have primary responsibility for answering and directing incoming calls The post holder will take on the role of TeamNet Champion for the organisation Monitor and undertake a number of daily, weekly & monthly checks as described on TeamNet Assist the Finance Manager with book keeping responsibilities Manage and record supplies for the purpose of stock-taking Manage the eRS Worklist OPERATIONS Taking of minutes for the organisations operational meetings. Processing of incoming eRS referrals for Ear Micro-suction service and contacting patients to book appointments. Support the Assistant Federation Manager with service delivery, i.e. rearranging appointments, liaising with practices regarding inappropriate bookings, ensure blood test forms are on ICE for phlebotomy clinics and where they are not contact the practices requesting these are added in time for a patients appointment Support the Federation Manager with HR tasks such as: chasing references, ensure all necessary paperwork received from new employees, liaising with PCN staff around potentially new employees, filing GENERAL DUTIES Processing confidential patient information. Contacting patients with appointment times. Gain an understanding of coordinating workload to capacity. To work autonomously, managing own workload effectively referring to line manager when necessary. To adhere to all Curo Health Policies and Procedures. Participate and ensure own on-going development. To maintain a high level of confidentiality and comply with the Data Protection Act. Be aware of the nature of information dealt with and work in a manner which ensures confidentiality and security. Undertake any other activities deemed appropriate and necessary by the organisation. OTHER RESPONSIBILITIES WITHIN THE ORGANISATION Awareness of and compliance with all relevant Curo Health policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety A commitment to life-long learning and audit to ensure evidence-based best practice Contributing to evaluation/audit and clinical standard setting within the organisation Contributing to the development of computer-based patient records Contributing to the summarising of patient records and read-coding patient data Attending training and events organised by Curo Health or other agencies, where appropriate. Job description Job responsibilities DUTIES AND RESPONSIBILITIES OF THE POST To support the smooth running of the head office To have primary responsibility for answering and directing incoming calls The post holder will take on the role of TeamNet Champion for the organisation Monitor and undertake a number of daily, weekly & monthly checks as described on TeamNet Assist the Finance Manager with book keeping responsibilities Manage and record supplies for the purpose of stock-taking Manage the eRS Worklist OPERATIONS Taking of minutes for the organisations operational meetings. Processing of incoming eRS referrals for Ear Micro-suction service and contacting patients to book appointments. Support the Assistant Federation Manager with service delivery, i.e. rearranging appointments, liaising with practices regarding inappropriate bookings, ensure blood test forms are on ICE for phlebotomy clinics and where they are not contact the practices requesting these are added in time for a patients appointment Support the Federation Manager with HR tasks such as: chasing references, ensure all necessary paperwork received from new employees, liaising with PCN staff around potentially new employees, filing GENERAL DUTIES Processing confidential patient information. Contacting patients with appointment times. Gain an understanding of coordinating workload to capacity. To work autonomously, managing own workload effectively referring to line manager when necessary. To adhere to all Curo Health Policies and Procedures. Participate and ensure own on-going development. To maintain a high level of confidentiality and comply with the Data Protection Act. Be aware of the nature of information dealt with and work in a manner which ensures confidentiality and security. Undertake any other activities deemed appropriate and necessary by the organisation. OTHER RESPONSIBILITIES WITHIN THE ORGANISATION Awareness of and compliance with all relevant Curo Health policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety A commitment to life-long learning and audit to ensure evidence-based best practice Contributing to evaluation/audit and clinical standard setting within the organisation Contributing to the development of computer-based patient records Contributing to the summarising of patient records and read-coding patient data Attending training and events organised by Curo Health or other agencies, where appropriate. Person Specification Experience Essential Proficient user of Microsoft office packages (word, excel including use of formulas, e-mail as a minimum) Excellent oral and written communication skills Excellent telephone manner Ability to prioritise & manage own workload Friendly, helpful and can do approach Ability to carry out work accurately to specified deadlines Close attention to detail Excellent organisational skills Ability to work on own initiative Able to work under pressure Able to maintain a high level of confidentiality Desirable Previous experience working within the NHS Experience of TPP Systmone Experience of data/statistical collection Ability to motivate and encourage staff Ability to delegate and prioritise workload Qualifications Essential GCSE English and Maths (or equivalent) Good standard of general education Desirable ECDL or equivalent NVQ Business Administration Person Specification Experience Essential Proficient user of Microsoft office packages (word, excel including use of formulas, e-mail as a minimum) Excellent oral and written communication skills Excellent telephone manner Ability to prioritise & manage own workload Friendly, helpful and can do approach Ability to carry out work accurately to specified deadlines Close attention to detail Excellent organisational skills Ability to work on own initiative Able to work under pressure Able to maintain a high level of confidentiality Desirable Previous experience working within the NHS Experience of TPP Systmone Experience of data/statistical collection Ability to motivate and encourage staff Ability to delegate and prioritise workload Qualifications Essential GCSE English and Maths (or equivalent) Good standard of general education Desirable ECDL or equivalent NVQ Business Administration Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Curo Health Ltd Address Dewsbury Health Care Nhs Trust Halifax Road Dewsbury West Yorkshire WF13 4HS Employer's website https://curohealthcare.co.uk/ (Opens in a new tab)