Head of Quality and Compliance (NHS AfC: Band 8b) - Queen Victoria Hospital NHS Foundation Trust
The post holder is responsible for leading the Quality Agenda. This includes clinical governance, clinical audit, organisational learning, and regulatory compliance for the Trust. They will have oversight and compliance with NICE guidance, national standards, and national clinical audits. The post holder will work with the patient safety team to promote and deliver patient safety across the organisation.
The post holder will support the development of improved performance and service delivery in a range of service areas across the Trust. Additionally, they will promote quality improvement across the Trust and lead on various programmes addressing performance and service issues.
Lead the development, implementation, monitoring, and review of the Clinical Governance Strategy (including audit and outcomes), Quality Strategy, and Quality & Governance Framework for the Trust in line with Trust objectives and priorities. This includes adapting to changing legislation and regulations and should support continuous improvement and the delivery of high standards of care in line with the Trust’s vision and values.
In collaboration with the clinical directorates and corporate services, lead the development of a trust-wide work programme for quality improvement, including quality priorities, metrics, and communications.
Ensure timely delivery and monitoring of effectiveness and demonstrate the impact on standards of patient care. Through liaison with the Board, managers, and frontline staff, ensure clinical governance and quality improvement concepts become embedded in Trust decision-making, planning, and performance management processes.
Rated GOOD overall with outstanding care by the CQC, Queen Victoria Hospital is a specialist NHS hospital providing life-changing reconstructive surgery, burns care, and rehabilitation services across the South of England and beyond.
We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer, skin cancer, reconstructive breast surgery, maxillofacial surgery, and prosthetics, providing regional and national services in these areas of clinical expertise. Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. Additionally, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services. Patients consistently rate QVH among the top hospitals in the country for quality of care.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to the training and development of the workforce with support for continuing education and learning.
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