We have an exciting opportunity for a Recruitment & HR Co-Ordinator to join our Recruitment Team. In this role, you will provide recruitment and HR administration support within Taurus Healthcare (over 300 employees) and to our Herefordshire general practice teams. You will deliver an efficient and professional advisory service throughout the employee lifecycle.
Taurus Healthcare is a growing organisation and you will be working in a fast-paced environment where no day is the same.
As a strong administrator with previous recruitment and HR experience, you will hit the ground running in building excellent working relationships with both the HR Team and the wider organisation. You will also ensure recruitment is conducted proactively and in accordance with the organisation's recruitment and selection procedures/regulatory requirements.
Additionally, you will have a good understanding of HR processes; experience with using HR information systems and Applicant Tracking Service is desirable.
Main duties of the job
As an interactive role, we are looking for someone with excellent people skills and outstanding customer service ability who also has an exceptional attention to detail.
You will work on a day-to-day basis with members of the Recruitment Team on a variety of projects and tasks, while regularly liaising with the wider HR Team.
You will ensure that vacancy advertising, shortlisting and interview arranging takes place within agreed timeframes for both Taurus Healthcare and wider General Practice while remaining the first point of contact for candidate queries.
From here, you will maintain contact with appointed candidates over the course of their onboarding and employee lifecycle. This will include arranging and delivering inductions, preparing documentation on any employment changes and executing the leaver process.
You will be responsible for regular KPI reporting on both HR and recruitment data, in addition with preparing additional reports for key stakeholders and provide support for general administration to the HR Team.
Job responsibilities
KEY RESPONSIBILITIES:
Recruitment
1. Ensuring job vacancy details are accurate prior to advertisement and the correct approval process has been completed.
2. Carrying out all aspects of pre-employment checks; including Right to Work checks, references, DBS checks, medical clearance, Right to work in the UK, qualification/professional membership checks, following up as necessary.
3. Carrying out all aspects of appropriate checks for GPs and Nurses (GMC, National performers checklist, Medical Indemnity, NMC).
4. Review job descriptions and person specifications to ensure they are fit for purpose, inclusive and relevant.
5. Managing our various Recruiter accounts; posting vacancies, reviewing candidates and direct searches/sourcing when required.
6. Maintaining relationships with candidates throughout recruitment process and keeping Candidate Tracker updated at all times.
7. Arranging interviews, drafting offer letters and contracts, and making offers to successful candidates.
8. Identify possible areas for improvement in the recruitment and selection process and support implementation.
9. Ensure effective communication with Payroll on new starters and other related issues to enable salaries to be paid correctly and on time.
Employee Lifecycle
1. Creating electronic and online HR files for all new starters; ensuring all documentation is present and completed.
2. Ensure key departments are aware of pending new starters.
3. Responsible for arranging mandatory induction sessions and conducting / leading on the Taurus induction.
4. Tracking probation periods, liaising with line managers at review periods and ensuring all relevant correspondence is actioned.
5. Maintaining the leaver process; preparing leaver letters, calculating any outstanding holiday, notifying benefits providers and collating exit interview data.
6. Provide first line response in line with policies and procedures and sign post as appropriate.
7. To be responsible for continuous improvement in own areas as well as across the team.
8. Maintain and updating our Mandatory Training system (in house system called Blue Stream, this includes ensuring profiles for employees are up to date (name, job role, training required, deactivating employees etc.).Providing regular training reports to the Senior HR team and wider management.
HR System
1. Managing the online HR system, People HR ensuring all data is accurate and correct at all times, setting up new starters, removing leavers and updating employee changes.
2. Updating employee holidays and managing any carry forward days at the end of the year.
3. Preparing reports to provide to the Senior Management Team as and when required.
4. Providing light system support to the business and liaising with People HR technical support when required for any deeper issues.
General administration
1. Benefits management; be the main point of contact for third party benefit providers, ensure all staff receive relevant information on the schemes available and answer any ad hoc queries regarding the schemes.
2. Taking the lead in managing the Recruitment inbox and supporting to other HR inboxes as necessary.
3. Preparing employee letters in relation to salary reviews, change of role etc., and update all relevant systems when required.
4. Preparing ad hoc employee letters as requested by the business.
5. Keeping HR document templates up to date, automating manually processes within our HRIS where possible.
6. Supporting HR led investigations with note taking.
7. Assist the Business Support team with reception duties, ad-hoc projects and duties when required.
8. Ensure information held in respect of future, current and leaver employees complies with current legislation and best practice.
9. Ad-hoc administrative support for recruitment and HR programmes of work as appropriate.
10. Answer telephone calls to Taurus Healthcare and managing queries.
11. To carry out any other appropriate, reasonable duties required, commensurate with the role as required.
COMMUNICATIONS AND WORKING RELATIONSHIPS
Key working relationships as detailed below to achieve effective administration support.
All Taurus Healthcare Directors
Primary Care Providers
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED
1. A good understanding of HR processes, with the ability to identify opportunities for improvement within existing processes.
2. Excellent people skills and the desire to deliver outstanding customer service.
3. Knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint).
4. Experience of recruitment and HR administration.
5. Effective Organisational skills.
6. Advanced keyboard skills.
7. Taking minutes of meetings.
8. The ability to work on own initiative.
9. Exceptional attention to detail.
10. Experience using an HRIS system is essential.
11. Experienced in the use of an Applicant Tracking System desirable.
EDUCATION AND DEVELOPMENT
1. To attend mandatory training and fire training regularly and assist with fire policy/evacuation procedure when necessary.
2. To keep up to date with and attend training on revisions to information systems or changes in protocols for the inputting of data in the light of Local and national initiatives. To adhere to agreed protocols at all times.
3. To participate in Individual Performance Review and Personal Development plans on an annual basis and to undertake training and development as identified within these discussions and as indicated by the requirements of the post.
HEALTH AND SAFETY
To have responsibility for health, safety and welfare of self and others at work. This includes being conversant with Taurus Healthcare Health & Safety policies and procedures and ensuring incidents, accidents and near misses are reported; taking part in the risk management process and carrying out tasks/using equipment only when competent to do so.
Be responsible for ensuring the general environment is clear of all hazards.
Person Specification
Other Requirements
* An understanding of confidentiality and GDPR.
* Required to travel to meetings and work from other locations as required in order to carry out work across the federation.
Personal Qualities or Attributes
* Reliable, conscientious and flexible approach to work.
* To be able to work independently on own initiative.
* Ability to maintain confidentiality.
Qualifications
* GCSE English and Maths or equivalent level.
* ECDL or equivalent level of keyboard/IT skills.
* Certificate in Personnel Practice or similar HR qualification.
* Level 3 CIPD qualified or equivalent.
Experience
* Demonstrable work-related experience in a recruitment/human resources administrative role.
* Good working knowledge of Microsoft Office - Word, Excel, Outlook and PowerPoint.
* Experience of producing correspondence, reports and presentations.
* Experience in collating key performance indicator information and compiling reports.
* Experience of using a HRIS and an Applicant Tracking System.
* Experience in planning, co-ordinating meetings and managing electronic diaries.
* A good understanding of HR processes, with the ability to identify opportunities for improvement within existing processes.
* Experience in general office duties.
* Recruitment experience in a regulated environment, e.g., healthcare, social care, education.
£24,506.79 to £27,848.63 a year Depending on experience.
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