To ensure that all patients, visitors and staff are treated in a courteous, professional and caring manner and receive prompt assistance when required. To promote equality for all individuals, taking into consideration their cultural and religious beliefs, customs and values. To promote patient independence and maintain the individuals dignity at all times. To adhere to hospital policy in relation to patient confidentiality at all times. To be aware of their responsibilities under the 1974 Health and Safety at Work Act. Care should be taken in all aspects of work to ensure that these and other safety regulations, e.g. C.O.S.H.H. and Manual Handling Policy are adhered to. To report any accidents and/or incidents occurring to patients, visitors, staff or oneself according to hospital policy. To report any suspicious circumstances/individuals/packages immediately to the Nurse in Charge or their deputy. To be aware of procedures to be followed in the case of Fire, Cardiac Arrest and any other emergencies. To be aware that the Post-holder should not become involved in any financial matters with, or on behalf of a patient or relative, e.g. witnessing a Will, receipt of gifts etc. and to adhere to hospital policy on this issue. As an important member of the team, the post holder should attend and participate in any meetings and training sessions as required. To be aware of own levels of competence and at no time attempt tasks above and beyond their ability or training.