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About Us
The King's community is dedicated to the service of society. King's Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us.
The Global Mobility Office is a student-facing and external-facing professional services team of eleven. This is an opportunity to join a small, close, centralised professional services team providing inbound and outbound study and work abroad lifecycle support and reporting, mobility partnership agreement negotiation and management, and administration of Erasmus, Turing and the Staff International Exchange Programme, in pursuance of the university's Education and International strategies.
We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King's students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King's faculties to do so.
About The Role
The Global Mobility Senior Officer (Incoming Students Co-ordinator) co-ordinates with the two Global Mobility Officers (Incoming Student Support) to manage King's incoming Study Abroad programmes, facilitating students studying at universities overseas to spend a period at King's. The role combines programme administration, event management, student support and international relationship liaison.
The Global Mobility Senior Officer (Incoming Students Co-ordinator) has operational responsibility for a set of tasks and processes within the Global Mobility Office's wider remit. They work within and across multiple teams at the university, engaging with a wide range of colleagues, and they contribute to activities which positively impact the student experience. This includes managing the planning and delivery of all incoming Study Abroad programmes, co-ordinating faculty module availability, leading student module selection, allocation and amendments and co-ordinating communications with all relevant stakeholders, internally and externally.
The role holder also delegates incoming Study Abroad tasks to two Global Mobility Officers and then oversees their delivery, leads the annual recruitment and management of the Global Mobility Peer Advisors, provides briefings and presentations on relevant topics and responds sensitively to student enquiries, either in-person, via email, on Microsoft Teams or other digital platforms.
It is also expected that they will represent King's to overseas universities and provider organisations by hosting visits and attending occasional overseas events, act as a member of the Global Mobility senior team and provide cover and support for other members of the team as necessary and as requested.
This is a full-time post (35 hours per week), and you will be offered an indefinite contract.
About You
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
1. Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role. Relevant work experience might include work in other universities or any other large, complicated organisation, or else in roles with a diplomatic sensibility. Relevant educational experiences might include higher education in a related discipline, professional qualifications or other training.
2. Outstanding administrative skills and experience
3. Excellent English language and communications skills in all media with the ability to communicate information - including matters of a non-routine nature - clearly
4. Efficient and effective knowledge of Microsoft Office including Outlook, Word, Teams and particularly Excel
5. Excellent organisational and time-management skills
6. Excellent relationship management skills
7. Strong ability to work with others and alone, under pressure, to manage challenging deadlines for self and others
8. Mature approach to the need for sensitivity and confidentiality as well as how to respond to and escalate such matters
Desirable criteria
1. Ability to demonstrate a meaningful and visible commitment to Diversity & Inclusion practices
2. Ability to work with others across organisations to support project and programme aims and overcome challenges
3. Experience of administering study abroad and/or exchange programmes, including organising related events
4. Experience of using SITS:Vision or other student record databases
Further Information
We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.
We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
Interviews are expected to be held in-person on Wednesday 20th and/or Thursday 21st November.
We are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK.
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