Job Overview Band 2 – Ward Clerk Vacancy – 37.5 hours post An opportunity has arisen for a permanent Ward Clerk vacancy for Panto Ward. Applicants must be able to deal pleasantly, efficiently and sympathetically with all patients / relative enquires at departmental level. Experience of working in a hospital environment would be desirable as well as using Oracle, WPAS and IT systems. The position involves Administrative support for the nursing staff. Applicants will work alongside the nursing team on the ward and will be required to be responsible for answering all ward telephone calls to the department as well as directing enquiries to appropriate member of staff. Good I.T. skills are desirable, as the post holder will be responsible for entering all patient information data etc, onto the hospital computerised WPAS system. Main duties of the job The ability to speak Welsh is essential for this post. The Ward Clerk will give efficient clerical assistance to the Unit. The provision of an efficient clerical service is essential to ensure the speedy admission, discharge and transfer of patients, By the nature of the duties, the Ward Clerk will be required to maintain strict confidentiality and will be expected to deal with patients and relatives with courtesy and discretion at all times. The Ward Clerk is responsible to the Ward Managers in providing and efficient clerical service across the wards. Working for our organisation If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Detailed Job Description And Main Responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. Person specification Experience Essential criteria Meets all essential criteria as per attached job description/person specification Skills Qualifications Essential Criteria Meets all essential criteria as per attached job description/person specification