Job Description
Job Description
Job Type: Full-Time (Including weekends)
About Us
Skin Cupid is a leading e-commerce platform dedicated to bringing the best of Asian skincare to our global community. Our platform is a curated haven for skincare enthusiasts, offering a diverse range of high quality products sourced directly from the most reputable and innovative Asian beauty brands. We believe in empowering our customers with knowledge and choices, making it easy and enjoyable to find products that suit their skin needs and preferences.
Joining our team means being part of a dynamic, fast-growing environment that celebrates cross-border beauty and wellness.
About the Role
Customer satisfaction is at the heart of everything we do at Skin Cupid. As a Customer Experience Advocate, you will play a key role in ensuring every customer interaction reflects our values and delivers exceptional service. From providing skincare guidance to resolving customer queries with empathy and efficiency, you’ll act as the voice of Skin Cupid across multiple touchpoints.
This is a perfect opportunity for someone passionate about skincare and excited to connect with our community, while working closely with a dynamic and friendly team.
Key Responsibilities
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