Business Development Executive
Location: Sevenoaks, Kent
Salary: £25k - £30k (OTE £40K - £50k) DOE
About Us:
ICE Services Group is a leading provider of specialist cleaning and restoration services across residential, commercial, and industrial sectors. We pride ourselves on delivering exceptional service in challenging environments, including biohazard cleanup, oil spill response, mould remediation, fire and flood restoration, chemical spill management, and trauma scene cleaning.
The Business Development Executive is responsible for managing all inbound sales traffic to the business as well as undertaking outbound calls, identifying new business opportunities, and building strong relationships with clients. This role requires excellent communication skills, a proactive approach, and a passion for sales and customer service.
ICE Services Group is an emergency response business and as such does require the Sales team to work on a rota basis to cover evenings and weekends.
Hours of Work: This is a full-time office-based role with core hours being 8:30 am to 5 pm. However, the team works on an on call rota which includes evening and weekend work every 6 weeks.
Key Responsibilities:
* Handle inbound calls, emails and live chat from potential and existing clients, providing information about our services and addressing inquiries.
* Make outbound calls to prospective clients to introduce our services and generate new business leads.
* Identi...