THE COMPANY: BOXPARK is the pioneering concept that combines innovative retail, street food, and live entertainment under one roof. Known for its vibrant atmosphere and unique experiences, BOXPARK has become a cultural hotspot and continues to expand its footprint while celebrating community, creativity, and diversity. Where else could you eat Greek gyros and catch a Harry Styles party all in one place? Or play crazy golf, eat award winning street food and watch Stormzy perform? Nowhere In 2011 we created the world’s first pop-up dining and shopping destination in the heart of Shoreditch before opening venues in other iconic locations in Croydon and Wembley. We are growing quickly with 5 sites now open across the UK, and with further sites across London, Bristol and Birmingham on the horizon, it’s an exciting time to join BOXPARK. ROLE OVERVIEW We are seeking a dynamic and creative Marketing & PR Manager to lead and execute strategic campaigns that amplify BOXPARK’s brand presence. You’re passionate about hospitality and events will play a pivotal role in executing our campaigns, enhancing our public image, managing media relations, and developing marketing initiatives that resonate with our diverse audience. The ideal candidate is both a strategic thinker and a hands-on executor with a passion for storytelling, events marketing, and brand-building. KEY RESPONSIBILITIES Marketing Strategy & Campaigns · Design and execute multi-channel marketing campaigns to drive footfall, engagement, and sales. · Oversee social media, email marketing, and website content, ensuring alignment with brand voice and goals. · Collaborate with internal teams and external partners on creative content, activations, and promotions. · Conduct market research to understand target audiences and refine strategies accordingly. Event Promotion · Work closely with the events team to market and promote live entertainment, pop-ups, and seasonal activations. · Coordinate partnerships with sponsors, artists, and community groups to maximize event visibility. · Generate buzz around events through innovative storytelling and audience engagement. PR · Develop and implement PR strategies to promote BOXPARK’s events, initiatives, and new openings. · Build and maintain strong relationships with media, influencers, and key stakeholders. · Manage press releases, media briefings, and crisis communications to ensure consistent messaging. · Monitor and report on media coverage, preparing regular performance analytics and insights. Brand Management · Safeguard the BOXPARK brand by ensuring consistency in tone, messaging, and design across all platforms. · Identify opportunities to position BOXPARK as a thought leader and cultural trendsetter. · Monitor competitor activities and industry trends to stay ahead of the curve. QUALIFICATIONS & SKILLS · 3 years of proven experience in PR and marketing, preferably within the retail, hospitality, or entertainment sectors. · A strong understanding of the marketing and PR landscape with a passion for hospitality and events · Strong digital knowledge across paid media, CRO and CRM · Experience in managing a team in a fast-paced environment · The ability to work evenings and weekends as required · Exceptional writing and storytelling skills with a creative flair. · Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment. · A collaborative mindset with excellent communication and interpersonal skills. Pay and Benefits: Our people are at the heart of all we do at BOXPARK and therefore as well as paying competitive salaries we have put together a benefits package that rewards and supports you throughout your journey with us. Wellbeing - Health cash plan in the form of SimplyHealth which provides cash back on dental, optical, prescriptions, online GP and 24/7 counselling. Wellbeing champions in all venues and they are all trained Mental Health First Aiders. We run a range of initiatives focusing on mental, financial, physical and social health throughout the year. Financial - Discretionary annual bonus scheme Wagestream - Financial planning tool which allows access to your earned wages whenever you need. No more waiting for payday. Access to our Cycle to Work scheme to buy a tax-free bicycle, equipment, or both. 50% off drinks and ’Thirsty Thursdays’ where you can take advantage of free drinks at any BOXPARK site. ‘You’ Time - We offer a generous 25 days (plus bank holidays) which rises after one year up to 30 days. Not enough holidays….we hear you We offer a holiday purchase scheme which allows you to purchase an additional 5 days annual leave each year Enhanced maternity, paternity, adoption and shared parental leave Carers Leave - 2 days paid carers leave per year to help you be there when your dependants need you First day of School - not a problem. Take the day off on us Paid day off when your child starts school Pets: Dog Friendly Office Pawternity - Work from home for the week to help settle your new furry friend in. Little Extras: We want everyone to be comfortable and at their best at work, so we provide complimentary coffee/tea, fresh fruit and snacks throughout the day. Regular team socials – bringing everyone together to celebrate our successes