The purpose of the Role: The role is to grow the revenues & margins for a set of customers who predominantly source from the Cyber Security Business Unit. You will be expected to consistently deliver exceptional customer service by thinking creatively, displaying enthusiasm, being positive and putting our customers and our people at the heart of everything you do to achieve the best possible results. Objectives • Developing strategic relationships with partners with multiple and single decision-maker contacts within the account base. • Build upon the current partner base that will expand partner numbers and grow revenues for the solutions division • Implement clear & simple business plans with key targeted partners • Ensure accounts are correctly profiled in our CRM • Where an opportunity exists introduce other divisions from Northamber into the accounts. • Drive and communicate vendor or Northamber promotions within our customers. • To generate, qualify and follow up leads within the Northamber system, bringing such leads to a timely conclusion with tracking information. • To work as part of a team with internal sales, product and sales management sharing information and maximising effectiveness within the partner base, • Work with the product management & presales team, to get appointments and provide trip reports from visits • Drive and sell services & training through the partner base. Northamber PLC reserves the right to change, amend or add duties to this position either permanently or temporarily Key Responsibilities: - • Delivering an expert service in your field • Delivering against organisational and personal KPI’s including revenue, margin and activity levels • Developing new and maintaining customer relationships • Developing, qualifying and following up on sales leads with new and existing clients • Following up e-shots and marketing activities with prospective clients where applicable • Promoting Northamber services and accessories on every sale to increase margin and value where applicable • Continually updating and maintaining records of progress in OrderWise • Owning responsibility for the accuracy, integrity and completeness of the database • Attending applicable training sessions provided by vendors and product teams; requesting training for areas you are less confident in • Developing a positive and pro-active relationship with sales, product and other supporting team members • Seeking and sharing with commercial information on competitors, in order to benchmark rates and ensure that our bids are competitive, whilst achieving profitability • Represent Northamber by attending shows and events when required. Employee Benefits & Company Information 25 days holidays bank holidays, increasing with service Hybrid Working (4 days in the office) – between the office’s (Basingstoke/Chessington) Life assurance Pension contribution Cycle 2 Work Scheme Vitality (Private Healthcare) Lifestyle Benefits – Discounts on cinema tickets, travel, motoring and much more. EAP (Employee Assistance Program)