Do you have a passion for excellent customer service and enjoy helping people? Are you looking for job security and career opportunities working for a leading provider of outsourced customer services solutions? Do you enjoy great job satisfaction, ensuring customer needs are at the heart of your interactions?
If you answered yes to all of the above, we want to hear from you today!
Adecco are working in partnership with Serco to recruit candidates to work as an essential public service worker, where you will be a vital member of the Serco team.
The role involves:
* Providing end-to-end customer service on multiple streams including interacting with stakeholders at various levels including handling inbound and outbound calls and making relevant escalations as necessary.
* Data input from standardised templates onto company systems
* Good IT skills including use of CRM and Microsoft Office
Every assignment at Serco comes with the following benefits to you:
* Long term ongoing assignments
* Up to 33 days paid holiday a year
* Weekly Pay
* Exclusive access to Adecco Associate Benefits including retail and leisure discounts, and Mental Health support.
Requirements:
1. You must have a minimum WIFI download speed of 8mgb, Minimum Upload Speed: 3Mbps and where possible a wired network connection (ethernet connection) to the router should be used to allow for a more stab...