Student Services Coordinator (Summer 2025)
Brighton Adults
Full Time / Fixed Term
Are you seeking an opportunity to gain valuable experience in international business while delivering exceptional customer service to students from around the globe? EF Education First invites you to join us as a Student Services Coordinator and contribute to our mission of opening the world through education.
EF’s mission is opening the world through education.
A career with EF combines the support and opportunity of a large international organisation, with the spirit and energy of a small business. We look for thinkers and doers – creative, collaborative, and motivated people who are excited by education, communication, and travel.
When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries. In the UK and Ireland, our core presence is felt at our international language campuses and summer schools, where we welcome students from around the world to participate in language learning and cultural exchange.
Your Role
EF Brighton International Language Campus is seeking empathetic, energetic, and highly organized individuals to join our team as Student Services Coordinators. In this pivotal role, you will serve as the primary point of contact for both students and staff, ensuring a warm and welcoming environment while fostering a vibrant and engaging atmosphere for all.
As a key link between all departments, the Student Services team plays a central role in campus operations, ensuring every day presents new and exciting challenges. Responsibilities include coordinating student arrivals, providing activity updates, delivering staff briefings, organizing events, and addressing student welfare and discipline matters as needed. This dynamic position offers an excellent opportunity to make a meaningful impact on the student experience.
This role is on a full-time (6 days per week), fixed term basis running throughout July & August 2025, with permanent job opportunities available at the end of summer.
Responsibilities
* Maintain excellent relationships with sales colleagues, providing prompt, consistent service
* Support students in their daily life to achieve the best experience and highest learning possible
* Process incoming bookings, modifications, cancellations in line with EF’s Golden Rules
* Participate in student intakes, including preparing welcome bags and producing student identification badges
* Handle general daily student enquiries
* Support the Student Services team regarding student attendance; monitor and record daily registers, following up with non-attending students
* Assist with student satisfaction follow-ups as required
* Check and accept delivery of school supplies
* Issue new staff with name badges and help maintain school noticeboards
* Ensure reception area is kept clean, tidy & professional looking at all times
Requirements
* Highly motivated, energetic, and positive
* Confident with IT
* Comfortable around teens and young adults
* Enjoy working in a busy & varied service environment
* Highly organised with attention to detail
* Ability to handle difficult situations with ease & remain calm & positive under pressure
* Flexible attitude to work and creative problem solver
* All offers are subject to a clear enhanced DBS check and two references
* Legally able to work in the UK at commencement of employment
Why you will love working with EF
* Exposure to international business
* Work in a truly international environment
* Ambition is nurtured and fast-tracked career enhancement opportunities are provided
* Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.
EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.
Want to learn more about life at EF? Follow us on social.
#J-18808-Ljbffr