Lead Booking Specialist Sales & Customer Engagement
Location: Stoke-on-Trent - On-Site
Working Hours: 5 days per week, including one weekend day and some evenings for flexible scheduling. (Ideal pattern would be 2 x 9am 5pm Week Day Shifts, 2 x 11am 7pm Week Day Shifts and 9am 5pm on a Sunday)
Salary: Competitive base rate + Commission per booking OTE £28308
About Us:
We are a leading manufacturer and supplier of bespoke fitted wardrobes, renowned for exceptional craftsmanship, innovative designs, and superior customer service. As we continue to grow, were seeking motivated, detail-oriented professionals to join our vibrant and dedicated team.
The Role:
As a Lead Booking Specialist, youll be the first point of contact for customers who have expressed interest in our services. Your primary responsibility will be engaging with warm leads, explaining our product offering, and scheduling design consultations for our sales experts. Youll ensure a seamless and positive customer journey from initial enquiry to consultation.
Key Responsibilities:
1. Engaging with incoming warm leads submitted via our website.
2. Explaining our...