Receptionist | Part Time - 18hrs pw | The Montefiore Hospital | Hove | Permanent |
Are you a friendly, organised, and professional individual looking for a rewarding role in healthcare. The Montefiore Hospital in Hove are seeking a dedicated Receptionist to be the welcoming face of our hospital. In this vital role, you will provide excellent customer service to patients, visitors and staff, ensuring a smooth and efficient experience. If you have a passion have a passion for delivering outstanding patient care, we would love to hear from you!
Duties & Responsibilities:
* Welcoming, registering, including the accurate collection of credit card details and patient information.
* Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.
* Compliance with NHS forms and processes.
* Processing in-patient/out-patient charges.
* Cash handling strictly within the parameters of the 'Handling Cash Policy'.
* Discharge of patients onto computer system ensuring accuracy of all information.
* Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
* Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis
Who we're looking for:
* A personable individual with the ability to work on own initiative as well as part of a team
* Good basic PC skills, including Word, Excel and Outlook
* Excellent customer service skills
* High degree of accuracy in administration
* Great communication skills at all levels
* Experience in a customer service environment
* Experience with information management systems
* Switchboard experience desirable
Benefits:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
* 35 days annual leave inclusive of bank holidays
* Employer and employee contributory pension with flexible retirement options
* 'Spire for you' reward platform - discount and cashback for over 1000 retailers
* Private medical insurance
* Life assurance
* Health Assessment
* Employee Assistance Programme
* Sharesave
* Free DBS
* Free Car park
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
* Driving clinical excellence
* Doing the right thing
* Caring is our passion
* Keeping it simple
* Delivering on our promises
* Succeeding and celebrating together
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
We commit to our employee's well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
For us, it's more than just treating patients; it's about looking after people.
Closing Date: If we have received sufficient applications, we reserve the right to close this vacancy without further notice, so please submit your application as soon as possible.