Do you love spending time in the garden and learning about plants? Are you comfortable working in a fast-paced environment where you’re on your feet most of the day? Do you enjoy working outside? Do you enjoy getting stuck in and supporting your colleagues wherever needed? If you, then this could be the perfect opportunity for you For this role we are looking for someone who must be willing to work outside in all weathers. Ultimately, you will be required to provide a GREAT experience for our customers by ensuring our displays are visually appealing and well stocked. Ideally, we’re looking for someone with a passion for plants, whether you have knowledge already or a desire to learn more. Enthusiasm and positivity are key to this role This role is working Saturday & Sunday (please note this role is seasonal until the end of June) If our values align with who you are, we’d love to hear from you Key Responsibilities: As an Outdoor Retail Assistant you will be responsible for: • Welcoming all customers from the moment they enter the shop. • Offering advice and answering any queries regarding stock availability, special offers, and product prices. • Understanding our product range to provide customers with detailed information and recommendations. • Keeping the shop floor and displays clean, tidy, and well-organised. • Restocking items as they sell out, ensuring they are attractively displayed with clear labels and signs. • Assisting with deliveries, from receiving stock to setting up displays on the shop floor. • Creating inspiring and well-maintained merchandising displays. • Supporting other departments in the garden centre as needed. • Addressing customer complaints with patience, listening carefully, apologising, and escalating when necessary. • Ensuring health and safety standards are met at all times, including proper manual handling, use of PPE, and safe display setups. • Asking customers about their projects and offering additional or alternative product suggestions. • Accurately conducting stock counts to minimise errors. Skills Knowledge and Expertise: We are looking for an Outdoor Retail Assistant who: • Is friendly, approachable and eager to help customers. • Is enthusiastic and willing to learn. • Has a lot of knowledge about plants (or a strong desire to learn). • Ideally has completed a horticulture course, but this is not essential. • Thrives working in a fast-paced environment. • Works well as part of a team. Benefits: • A GREAT, fun, friendly working environment. • Up to 33% staff discount in store (Discount varies across the store, including concessions). • Monthly TEAM engagement events. • Free on-site car parking. • Pension contributions. • GREAT Values and behaviours. • Recognition scheme. • Opportunity for development. • Climate and Community training.