Job Title: Welfare Officer
Location: Wethersfield, Braintree
Salary: £28,000-£35,000
Hours: 48 hours per week, consisting of 12 hour day and night shifts - Day shift 07:00 - 19:00, Night shift 19:00 - 07:00
Contract Type: Permanent
Purpose of the Role:
The Welfare Officer at Wethersfield provides onsite advice and safeguarding support to Service Users, ensuring their wellbeing and safety. Wethersfield’s primary role is to offer temporary, secure accommodation for Service Users. Managing an assigned caseload, the Welfare Officer conducts room inspections, maintains accurate records, updates systems, and follows company procedures at all times.
Key Responsibilities:
1. Manage a caseload of Service Users (SUs) in Initial Accommodation.
2. Direct SUs to doctors, shops, and support services as needed.
3. Conduct visits, report incidents, and address SU issues or absconders.
4. Ensure timely relocation of SUs by final payment dates.
5. Arrange transport for SUs to accommodation or relocations.
6. Maintain SU health and safety through regular checks.
7. Manage a property portfolio, performing monthly inspections and reporting defects as needed.
8. Oversee property maintenance and address defects during inspections.
9. Replace or repair items following inventory guidelines.
10. Recommend SU relocations or property terminations for efficiency.
11. Ensure properties meet Health and Safety standards.
12. Manage stores in line with purchasing procedures.
Required Skills:
1. Experience as a Welfare Officer or similar role.
2. Aware of diverse cultures and backgrounds.
3. Empathetic, adaptable, and resilient.
4. Strong problem-solving and communication skills.
5. Well-organised with effective planning abilities.
6. Able to work independently and as part of a team.
7. Full UK driving licence required.
Benefits:
1. 25 days annual leave plus bank holidays
2. Health Membership
3. Life cover
4. 6-month probation period
5. 4% employer and 4% employee pension contribution
6. Laptop, phone, and other equipment as needed
7. Employee Assistance Programme
8. Referral scheme
The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role.
Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
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