Job summary Are you looking to take the next step in your career as part of a vibrant team working to transform community healthcare services for the population of Sussex? Do you have past administrative experience and are you motivated and proactive, with a keen eye for attention to detail? Do you have a passion for improving patient pathways for the benefit of our population? Main duties of the job NHS Sussex is looking for an exceptional candidate for the role of Senior Administrator to take a key role supporting the efficient functioning of the Community Commissioning Team by providing and coordinating high quality administrative support. You will work with us to support the management of the Community portfolio, gathering information, promoting the effective use of data, information, knowledge, and technology to improve and inform projects and initiatives across the range of our work. You will need to be flexible, have a can do attitude and a clear focus on collaboration and team work to achieve results. If you think you have the necessary skills and are ambitious to make an impact on Sussex community services, then this is the job for you. For an informal discussion about the role please contact Tracy Moreton, Community & Urgent Care Commissioning & Transformation Officer - tracy.moretonnhs.net. About us NHS Sussex ICB are committed to enabling team members to work in an agile and flexible way. We adopt a flexible first approach to working patterns. We empower our people to work where, when, and how they choose with minimum constraints to support their wellbeing to sustain good work life balance and to optimise performance and delivery. We celebrate diversity and promote equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect. Flexible working requests will be considered for all roles. Agile working is not just related to working from different locations or at different times. It is about effectively utilising technology to improve work practices and to work differently to increase our overall effectiveness to improve health outcomes for our population. Should you require a reasonable adjustment to our recruitment process please contact the Recruitment Team at scw.peopleresourcenhs.net to ensure that measures can be put in place to support you. NHS Sussex has committed to achieving Net Zero Carbon emissions by 2045. As a member of staff you will be encouraged and supported to implement new ways of working that will help us achieve that goal. Working for us - Sussex Health and Care (ics.nhs.uk) Date posted 14 February 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year Contract Permanent Working pattern Full-time Reference number D9146-ICB-6579SP Job locations Sackville House Brooks Close Lewes East Sussex BN72FZ Job description Job responsibilities Responsibilities of this role will include helping us to develop and deliver communication strategies to support GP practices and their patients, as well as the wider work of the communications team. It will include planning and delivering high quality public communications, stakeholder engagement, and proactive and reactive media management. It will also require close working with public involvement colleagues to ensure communications are responsive to insight and feedback from patients and our communities. For more information, please see the Job Description. Job description Job responsibilities Responsibilities of this role will include helping us to develop and deliver communication strategies to support GP practices and their patients, as well as the wider work of the communications team. It will include planning and delivering high quality public communications, stakeholder engagement, and proactive and reactive media management. It will also require close working with public involvement colleagues to ensure communications are responsive to insight and feedback from patients and our communities. For more information, please see the Job Description. Person Specification Experience Essential Significant experience of successfully operating in a politically sensitive environment. Demonstrated experience of co-ordinating projects in complex and challenging environments Experience of managing risks and reporting. Experience of monitoring budgets and business planning processes. Understanding of the public sector. Demonstrated experience in a Healthcare environment. Knowledge of Financial Systems e.g., monitoring budget management, processing invoices and procurement. Experience of setting up and implementing internal processes and procedures. Values Essential It is essential that all employees uphold the values of NHS Sussex. The first part of the interview process will involve a question from the values listed below Working together for patients Respect and dignity Everyone counts Compassion Commitment to quality of care Improving lives Skills and Capabilities Essential Comprehensive knowledge of project principles, techniques, and tools, such as Prince 2 Foundation and Microsoft Project. Demonstrated capability to plan over short, medium, and long-term timeframes and adjust plans and resource requirements accordingly. Experience of setting up and implementing internal processes and procedures. Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required. Experience of creating and giving presentations to a varied group of internal and external stakeholders. Ability to analyse very complex issues where material is conflicting and drawn from multiple sources. Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making. Numerate and able to understand complex financial issues combined with deep analytical skills. Experience of setting up and implementing internal processes and procedures. Knowledge of Financial Systems e.g., monitoring budget management, processing invoices and procurement. Qualifications Essential Educated to masters level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area. Evidence of continued professional development. Other Essential Experience of managing a team without direct line management. Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales. Commitment to equality, diversity and inclusion and an understanding of equal opportunities Person Specification Experience Essential Significant experience of successfully operating in a politically sensitive environment. Demonstrated experience of co-ordinating projects in complex and challenging environments Experience of managing risks and reporting. Experience of monitoring budgets and business planning processes. Understanding of the public sector. Demonstrated experience in a Healthcare environment. Knowledge of Financial Systems e.g., monitoring budget management, processing invoices and procurement. Experience of setting up and implementing internal processes and procedures. Values Essential It is essential that all employees uphold the values of NHS Sussex. The first part of the interview process will involve a question from the values listed below Working together for patients Respect and dignity Everyone counts Compassion Commitment to quality of care Improving lives Skills and Capabilities Essential Comprehensive knowledge of project principles, techniques, and tools, such as Prince 2 Foundation and Microsoft Project. Demonstrated capability to plan over short, medium, and long-term timeframes and adjust plans and resource requirements accordingly. Experience of setting up and implementing internal processes and procedures. Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required. Experience of creating and giving presentations to a varied group of internal and external stakeholders. Ability to analyse very complex issues where material is conflicting and drawn from multiple sources. Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making. Numerate and able to understand complex financial issues combined with deep analytical skills. Experience of setting up and implementing internal processes and procedures. Knowledge of Financial Systems e.g., monitoring budget management, processing invoices and procurement. Qualifications Essential Educated to masters level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area. Evidence of continued professional development. Other Essential Experience of managing a team without direct line management. Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales. Commitment to equality, diversity and inclusion and an understanding of equal opportunities Employer details Employer name NHS Sussex ICB Address Sackville House Brooks Close Lewes East Sussex BN72FZ Employer's website https://www.sussex.ics.nhs.uk/ (Opens in a new tab)