SYR are recruiting for a Commissioning & Aftersales Technician for an established and exciting client in Southampton, Hampshire, UK.
Responsibilities will include but will not be limited to the following:
1. Commissioning new boats in the UK and Europe, responsible for day-to-day commissioning process, ensuring the highest standard of workmanship and customer experience.
2. Arrival checks – unwrapping the boat; carrying out detailed checks against factory specification; fitting all loose equipment; reporting any shortfalls and warranty defects.
3. Testing - carry out thorough operational testing of all on-board systems including plumbing, electrical systems including navigation, engines and gensets as well as all other mechanical systems.
4. Onboard contractors – oversight, ensuring they work to our high standards.
5. Reporting/recording – defects with technical summary and photographs, updating progress to conclusion via our interactive reporting App, following through to conclusion.
6. Sea trials – carrying out sea-trials to check all systems and sails underway, final commissioning checks.
7. Handover - carry out a detailed handover to the client, including full systems demonstration plus sea trial in accordance with the company’s guidelines. Ensuring all documentation is completed and returned as required.
8. Aftersales support – providing world class technical support and repairs.
9. Owner/crew support – refresher training and boat handling.
10. Warranty – carrying out diagnostics and repairs across the UK and Europe.
11. Reporting – providing clear technical evidence and photographs for warranty analysis and reclaim.
12. Annual inspections – as per factory protocols to maintain warranty.
13. Assist with the general and shared functions and any other tasks to ensure the smooth operation of the department, including good housekeeping of shed/stores and associated workplaces.
14. Carry out all work in accordance with the company’s H&S policy.
Person specification:
1. Recent and relevant working knowledge within the leisure marine industry – this is a prerequisite of the role.
2. Proficient boat handling skills, ideally motor & sail. RYA qualifications an advantage.
3. Boat building skills/qualifications, keen eye for detail.
4. Good understanding of modern boat systems with the ability to diagnose and repair.
5. Strong initiative, excellent communication and interpersonal skills.
6. Current holder of a UK driver’s license.
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