The Quality Improvement Coordinator is an integral part of the Patient Safety & Improvement team, providing Quality Improvement capabilities across the Trust with a focus on clinical improvement.
Main duties of the job
This role will support the Quality Improvement Manager to deliver the Trust strategy with particular focus on the development and implementation of clinical improvement projects related to and including the Patient Safety and Improvement priorities.
The post holder will support projects which improve patient safety and clinical effectiveness, including patient experience across the Trust. As part of the Patient Safety and Quality Improvement Team, the post holder will contribute to the corporate aims and objectives of the organisation and will be a source of advice to improving the safety and quality care.
The post holder will be required to support the Quality Improvement Manager to facilitate a number of priorities at the same time, at pace and ensuring that in practice change is sustainable.
The post holder will be required to work on their own initiative and support all levels of the organisation, including Executive Directors, senior clinicians, managers, internal and external stakeholders.
The Quality Improvement Coordinator will support the Quality Improvement Manager to utilise programme governance principles, applying improvement methodologies, including reporting, leading project reviews and analysis and providing detailed updates and assurance against the planned and forecast position of projects and Quality Improvement.
About us
There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
Job responsibilities
For more information regarding this opportunity, please see the attached Job Description and Person Specification.
Person Specification
Qualifications
Essential
* Professional Clinical Qualification (registered nurse, midwife, or other registered healthcare professional)
* QSIR College Qualification (NHSE/I)
Desirable
* Educated to first degree level or equivalent experience in relevant field
* Training in quality improvement methodology
Experience
Essential
* Experience of putting into practice the strategy and associated plans for a specific improvement or programme of improvement.
Desirable
* Experience of applying structured project management processes
Skills, abilities, and knowledge
Essential
* Ability to implement a project from conception through to completion
* Ability to build relationships and communicate effectively with various stakeholders
* Ability to work on own initiative and organise own workload without supervision, meeting deadlines, prioritising effectively against conflicting priorities
Desirable
* Ability to analyse problems and support the development of practical and workable solutions to address them
* Ability to write and present accurate and concise reports to various groups and to use them to influence others at decision making levels
* Good communicator with well-developed written, verbal and presentation skills
Employer details
Employer name
The Queen Elizabeth Hospital King's Lynn NHSFT
Address
The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust
Gayton Road
King's Lynn
PE304ET
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