Inchcape Norwich is looking for a Vehicle Technician. Your role Enjoy support that’s second to none as a Vehicle Technician at Group 1 Automotive. With training at some of the best facilities in the industry, you’ll learn new skills while becoming an expert on BMW/MINI. And best of all, you’ll be part of a fun, friendly team that will support you every day. What you’ll do day to day Perform high-quality vehicle maintenance and repairs, following manufacturer standards and guidelines to ensure reliability and safety Conduct thorough inspections of vehicle components to assess wear, damage, or required replacements Provide expert technical advice to customers when necessary, ensuring clear and professional communication Maintain exceptional customer service standards, fostering trust that leads to repeat business and referrals Collaborate effectively with the service reception team and workshop control for seamless workflow and customer satisfaction Offer support and guidance to fellow Technicians in the workshop, promoting teamwork and knowledge sharing Your profile Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you. NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent qualification Thorough understanding of vehicle safety standards and guidelines Strong problem-solving skills, ensuring accuracy in all aspects of work Proven ability to meet efficiency targets while maintaining a keen eye for detail Ability to collaborate and contribute positively within a team environment A current valid MOT licence is advantageous but not essential Must hold a full UK driving licence Rewards 33 days’ annual leave, including bank holidays (pro rata) Retail discounts that save you money every day Gym discounts, cash healthcare plans, and a cycle-to-work scheme Car discounts for new and used purchases and servicing Flexible pension scheme and Sharesave scheme to grow your savings Family-friendly policies that help you spend more time with the people that matter A wellbeing programme to support you and your family An annual celebration to recognise outstanding work A community volunteering day