Description Grade and Salary: Grade 3 (£21,901-£23,581) FTE and working pattern: Full time – 35 hours per week (1FTE), shift pattern based work Purpose of Role: The Facility Assistant will support the Department Supervisors to ensure that the facilities are presented in a clean, safe and organised manner at all times. Summary of Key Duties and Responsibilities: The Facility Assistant will ensure Oriam is compliant in health and safety for users The Facility Assistant will conduct facility setups in Oriam The Facility Assistant will do facility cleaning within Oriam The Facility Assistant will deliver Customer Excellence at all times Education, Qualifications & Experience: These are the criteria on which the short-listing and recruitment selection will be made Essential Demonstrable ability to speak and understand English in order to follow verbal and written instructions and deal with customer/student queries Well-developed interpersonal skills Demonstrable excellent customer service Demonstrable ability to work quickly, flexibly and accurately in a pressured environment Demonstrable professional and proactive approach Attention to detail Desirable Experience of working within a similar catering and/or cleaning environment Experience of operating relevant catering and/or cleaning equipment Organisation Name: Oriam: Scotland’s Sports Performance Centre About Oriam: Oriam has a vision to inspire, engage and motivate our communities through the facilities we provide and the interactions we have with our customers. As a member of the team, you will contribute to the delivery of the strategy. How to Apply Applications with FULL CV can be submitted up to midnight (UK time) on Thursday, 6 th February 2025. Shortlisting will be done in the same week and interviews are anticipated w/c 17 th February 2025. At Heriot-Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team. Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community. Heriot-Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all. Heriot-Watt University values diversity across our University community and welcomes applications from all sectors of society, particularly from underrepresented groups. For more information, please see our website https://www.hw.ac.uk/uk/services/equality-diversity.htm and also our award-winning work in Disability Inclusive Science Careers https://disc.hw.ac.uk/ We welcome and will consider flexible working patterns e.g. part-time working and job share options.