Job Title: Business Analyst - Coventry
Hours: 37.5 hours per week
Monday to Friday shifts to cover between 07.00am and 17.00pm
Reward Package
* 25 days annual leave (plus bank holidays)
* Pension Scheme
* PerkBox - access to their free wellbeing hub, hundreds of discounts on retail, travel and dining, points earning scheme and recognition program.
* Life Assurance
* Overtime Earnings available
* Value Share Bonus scheme
* Employee Assistance Program
* Training & Development Opportunities. Study reimbursement.
* Free Parking
* Service Awards
* Discretionary Company sick pay scheme
* Staff referral scheme
* Casual dress Fridays
* Free eye tests and discounts on eyewear for Visual Display purposes.
* Health Shield - Medical Care discounts
Company
Why Join Us? At Fraikin Ltd, we believe that our people are our greatest asset. When you join our team, you're not just signing up for a job – you're becoming part of a community that values collaboration, diversity, and continuous learning.
We offer:
* Exciting opportunities for career advancement
* A collaborative and inclusive work culture
* Access to training and development programs
* Competitive compensation and benefits packages
At Fraikin we have a clear daily mission: We enable the mobility of goods and people through our services of fleet management to deliver a better day.
Our mission is important because it helps us to understand why we are here and why our daily work is so important. Our customers are more than the company names on the side of our vehicles; they are the drivers who drive them, the schedulers who schedule them, the loaders who load them, and the end customers who need the goods being transported or the people who need the vehicle to take them to their destination. Our job is to make sure that we keep the vehicles moving to get to their destinations safely, efficiently, and on time.
Fraikin brought its fleet expertise to the UK in 1978, and today we are one of the country’s largest providers of commercial vehicle contract hire, fleet management and rental. We offer customers a skills base and proven financial stability which we believe is second to none. This allows us to react to even the largest of new business opportunities in a sole supplier role, and with a customer renewal rate which is the envy of our competitors.
Role
We are currently recruiting for a Business Analyst to join our team based at our Head Office in Coventry. The main purpose of the role will be to assist in the development and production of customer operational reports, prepare the variable recharge data for customer presentation and approval. Working closely with the Senior Business Analyst, Operations Analyst, and other Fraikin departments, you will provide timely and accurate financial and operational management information to external and internal customers, whilst ensuring accuracy and contract adherence. You will also be responsible for deadline adherence of all reporting and escalation of issues.
The successful candidate will be responsible for:
* Taking Fleet Data, reporting on the fleet information internally and externally.
* Preparing Cost approval information to customers.
* Preparing customer-specific reporting data such as breakdowns, defects, recharges, etc.
* Analysis of contract movements month on month for specific customers.
* Responsibility and ownership for the completion of reports showing business performance against KPIs/Contract SLAs.
* Ensuring that all additional revenue items written in the contract are implemented for revenue maximization.
* Ensuring all financial coding is adhered to when invoicing.
* Ensuring correct input and process adherence of all fleet into the system.
* Following up and addressing data issues quickly and effectively ensuring a well-organized and interactive approach with the business.
* Managing the deadline adherence of external reporting.
Requirements
* Qualified to degree level with strong analytical skills.
* The ability to build relationships and communicate and influence effectively.
* Strong organisational skills, able to carry a varied workload and meet deadlines.
* Excellent attention to detail with the ability to challenge and seek patterns and connections between different data sources.
* Strong systems knowledge including Excel – Pivot Tables, V Look up.
* Experience of presenting data optimizing Business information tools such as Tableau and Power BI.
* Self-motivated, with a positive ability in problem solving and a proven ability to deliver a variety of tasks.
* Ability to work with multiple different personality types while managing workload within a fast-paced, energetic, and dynamic workplace.
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