About the role of Care Manager Team Leader
As a care manager, you will be focused on the day-to-day management of teams of directly employed support workers for a small number of clients.
Your role will also include supporting the Clinical Lead Nurse and Registered Manager in the day-to-day management of the service. The Team Leader element will require you to complete and support the team in managing their governance targets.
You will need to demonstrate clear and effective care management abilities and have exceptional organisational skills.
The role would see you induct new Care Managers and supervise them through their probationary period, completing three supervisions per year with each care manager and reporting any concerns to the Clinical Lead Nurse.
Roles and Responsibilities
1. Support new Care Managers to complete their skills log during their probationary period.
2. Deputise for the Clinical Lead in non-clinical areas during periods of leave.
3. Complete weekly clinical case reviews in the absence of the Clinical Lead Nurse and conduct reviews with care managers where there are no clinical needs indicated, providing feedback to the Clinical Lead Nurse weekly.
4. Provide weekly HR updates to the Registered Manager.
5. Collate monthly care managers' checklists and report to the Clinical Lead.
6. Complete case audits for all stand-alone case management cases and report outcomes to the Clinical Lead Nurse.
7. Support in the preparation of monthly MAR charts, understanding that this is a safety-critical activity essential to the safe delivery of care.
8. Support in the interview and recruitment process of care managers as required.
9. Lead on Care Managers meetings on an as-required basis.
10. Undertake a monthly review of care managers' communication logs and provide feedback to the Clinical Lead Nurse.
11. Be willing to travel to locations nationwide to suit the needs of the business.
12. Attend networking and CPD events as requested.
Skills and Experience
1. Demonstrable experience in managing and leading a wide range of meetings, including safeguarding reviews and external meetings with families/customers and clients.
2. A robust understanding of quality assurance and governance, supporting the formulation and implementation of processes and frameworks.
3. Level 4 trained in Safeguarding.
4. Good understanding of IT systems; knowledge and understanding of time recording is desirable but not essential.
5. At least 2 years of experience working in a management role within the care sector.
Apply now
Care Manager Team Leader (Bush and Co Rehabilitation)
As a care manager with over two years’ experience, are you looking to influence and manage the care of seriously and moderately injured people using your skills to develop other members of the care management team?
For over 30 years, we have provided a service to injured people, solicitors, and insurance companies. We specialise in catastrophic, serious, and moderate injury cases and receive referrals from the injured person or by instruction from the Claimant or Defendant representative.
Bush & Co has one of the largest and fastest-growing networks of case managers and is renowned for our scale, expertise, and outcomes. Due to our success in supporting the legal sector and rehabilitating injured clients, we are developing our case management services and looking for qualified clinicians, including registered nurses, physiotherapists, occupational therapists, or sports therapists with a clinical background in moderate and serious injury such as complex orthopaedic injury or amputee management, to work under our serious and moderate injury brand Hubs Rehabilitation.
This is a full-time, permanent, employed role.
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