Job Title: Fitness Personnel
Reports to: General Manager
Salary: £11.44 ph
Purpose
This position is responsible for oversight and supervision of the fitness facility in Kings Gym while on shift. Individuals holding this position must be able to solve on-the-job issues by utilising effective critical thinking and decision-making skills. This person is responsible for providing a clean, safe and welcoming environment for all members of the Kings Gym community. Lastly, this person is responsible for providing quality customer service by assisting members with their long-term fitness goals.
Duties and Responsibilities include, but are not limited to:
* Provide customer service though: interacting with members, assisting with queries, selling merchandise, upgrading memberships, educating participants on how to use equipment, and answering questions.
* Ensure the fitness area remain clean and organised; organise loose weights, weight plates, and bars on the gym floor and communicate with members to keep the facility tidy. Disinfect and clean equipment and complete simple maintenance checks.
* Actively supervise the gym floor, completing regular floor checks.
* Maintain a clean and tidy workspace behind the counter.
* Act in a professional manner by upholding Kings Gym policy when involved in conflict management with members and staff.
* Perform opening/closing procedures of the fitness floor and cardio areas.
* Attend mandatory meetings and team training sessions.
* Actively marketing and promoting current facilities and programs as per your manager’s request
* Maintain a standard of performance on daily tasks.
* Communicate clear and concise information as needed to members, emergency medical service personnel and police services where required.
* Adhere to all Kings Gym guidelines and any reasonable request from your line manager or the senior leadership team.
* Making sure all members are following the Kings Gym Policy
* Understanding of the KGAudit
Your KPI’s
* Your KPI’s will be agreed and communicated by your line manager
Salary
* Starting salary of £11.44 per hour
Working Hours
* 5-30/6-30 hours
* Working days are Monday to Sunday, Flexible approach to working days/times to ensure effective management of an operation which trades across 7 days a week.
Benefits
* Free KG membership
* Discount on supplements and Kings merchandize
* Fantastic career opportunities
* Mental health support with our partner Carefirst