Job summary
Only those currently employed by MSE ICB, MSEFT or EPUT may apply.
The Mental Health Support Manager will pay a pivotal role in ensuring the ICB can discharge its key purposes:
1. improve outcomes in population health, reduce unwarranted variation with partners to include Stewardship, prevention and population health improvement teams.
2. tackle inequalities in outcomes, experience and access
3. enhance productivity and value for money working in partnership with local authorities, provider services, alliances, health, social care, voluntary and community sector organisations.
You will be responsible for ensuring the priorities, commissioning including smooth transition of specialised commissioning required of the ICB are established and in place reflecting the System defined priorities and leading the significant pathway changes as agreed by the ICB; working with partners to support implementation and asks of national guidance. Key to this is delivery of the Planning and Joint Forward Plan commitments. You will drive transformational change through effective commissioning, leading the agreed and defined portfolio and ensuring a comprehensive risk register of health risks affecting/impacting the Integrated Care Board/population that is serves.
We are looking for an inspirational and visionary individual who has ability and expertise to work with autonomy and and deliver strategies and transformation programmes of change in complex systems using a collaborative and inclusive approach.
Main duties of the job
4. Contribute to the delivery of Mental Health strategic plans, enabling key milestones to be delivered and raising any issues associated with the delivery of plans and workstreams.
5. Responsible for one or more budgets and/or income streams of delivery
6. Can demonstrate and deliver business acumen in their area of responsibility ensuring value for money, understanding the business of partners and factors for delivery in multiple sectors
7. Develop, manage and maintain relationships with key stakeholders proactively to identify key emerging or increasing risks for the ICB from the work portfolio that need to be mitigated to support Mental Health (incl. Learning Disability & Specialised Commissioning) service provision
8. Ongoing development of processes to improve the patient experience and ensuring pathways developed to support improved outcomes and have clear evaluation of success
9. Develop learning and inform pathway changes
10. Engage and inform pathway change through working with other parts of the directorate to ensure clinical ownership and accountability within pathways
11. Provision of specialist advice (where appropriate)
12. Support the delivery of any projects and pathways as identified within the MH Transformation team, ICB or via a national directive
13. Maintain close links with the wider performance and improvement team and other directorates
14. Contribute and coordinate the implementation of ICB policies, SET MH strategy and Joint Forward Plan
About us
Mid and South Essex ICB is a statutory organisation responsible for the planning and delivery of local health and care services, across Mid and South Essex and is part of the wider integrated care system. Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health of people who live and work in their area. The headquarters for the organisation is Phoenix Court, Basildon, but there is a hybrid model of working, which includes working across Mid and South Essex and home working.
We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome applications regardless of peoples age, disability, sex, gender, identity and gender expression, sexual orientation, race or ethnicity, religion or belief. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustment for people who have a disability. We would also encourage applicants to raise any personal circumstances they would like us to be aware of so that we can consider possible adjustments.
Unfortunately, the organisation does not have a Sponsorship licence.
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Mid and South Essex Integrated Care System will comprise the Integrated Care Board (ICB), which is the statutory body for the NHS, and the Integrated Care Partnership (ICP), which is a committee of the ICB, and brings together key health, care, community and voluntary sector organisations across the area.
The ICS has a bold ambition to deliver improved outcomes for our population through our four Alliances, and we are placing clinical and professional leadership and the voice of our residents at the heart of realising this ambition.
The Clinical Leadership and Innovation Directorate harnesses clinical and multi-professional leadership to improve outcomes and value for the population of Mid and South Essex. We do this by ensuring our services are both integrated and equitable.
The Directorate is charged with putting clinical and multi-professional leadership at the heart of our system. This means that our health and care performance benefits from the active support and participation of staff within the ICS as part of their day-to-day work.
It is responsible for the delivery, mental health and babies, children and young people function, this includes ensuring smooth delegation of specialised commissioning, providing the statutory commissioning function for the ICB and working in partnership with others to ensure responsibilities for Transforming Care, Neurodiversity and Children Mental Health whilst commissioned through arrangements with other organisations have clear reporting and accountability to the Directorate and ICB.
The ICS has committed to developing our clinical and care leadership while adopting a Stewardship approach to improving the care we provide. Stewardship means bringing together the expertise of clinical and multi-professional leaders within a care area to get the best value from our collective system resources, in line with Triple Value aims, ultimately influencing our entire health and care provision.
The Directorate will support the system by preparing the ground for the adoption of theStewardship Approach as well as managing the transition including ongoing pathway development, specialist commissioning activities and change-making within current BAUactivity. It will then transform our system by managing our health and care resources throughthe formation of and delivery by stewardship groups. Responsibility for this will be heldbetween the Delivery and Stewardship functions working in a dynamic, hand-in-glove matrix manner.
This post is responsible for ensuring the priorities, commissioning including smooth transition of specialised commissioning required of the ICB are established and in place reflecting the System defined priorities and leading the significant pathway changes as agreed by the ICB; working with partners to support implementation and asks of national guidance. Key to this is delivery of the Planning and Joint Forward Plan commitments. The post holder will drive transformational change through effective commissioning, leading the agreed and defined portfolio and ensuring a comprehensive risk register of health risks affecting/impacting the Integrated Care Board/population that is serves.
COMPETENCY BASED KEY DELIVERABLES
15. Responsible for decisions made during the course of duties, seeking guidance and escalating issues where appropriate
16. Contribute to the delivery of one or more strategic plans, enabling key milestones to be delivered and raising any issues associated with the delivery of plans and workstreams.
17. Management of a small team
18. Responsible for one or more budgets and/or income streams of delivery
19. Can demonstrate and deliver business acumen in their area of responsibility ensuring value for money, understanding the business of partners and the driving factors for delivery in multiple sectors
20. Develop, manage and maintain relationships with key stakeholders proactively identify and key emerging or increasing risks for the ICB from the work portfolio that need to be mitigated to support Mental Health (incl. Learning Disability & Specialised Commissioning) service provision
21. Ongoing development of processes to improve the patient experience and ensuring pathways developed to support improved outcomes and have clear evaluation of success
22. Develop learning and inform pathway changes with partners using tools such as GIRFT
23. Support and provide leadership within with Directorate, sharing expertise and knowledge across the directorate
24. Engage and inform pathway change through working with other parts of the directorate to ensure clinical ownership and accountability within pathways
25. Provision of specialist advice (where appropriate)
26. Provide leadership to the Mental Health (incl. Learning Disability & Specialised Commissioning) team
27. Support the delivery of any projects and pathways as identified within the Directorate, ICB or via a national directive
28. Maintain close links with the wider performance and improvement team and other directorates
29. Contribute and coordinate the implementation of ICB policies
Person Specification
Experience
Essential
30. Experience of holding responsibility for budget/s, budget setting and working knowledge of financial processes within own service Experience of leading, managing and delivering projects involving stakeholders including of managing incoming and outgoing information requirements, handling correspondence/queries which may be highly complex, sensitive or highly confidential.
31. Experience of developing policies/practices/systems Experience of contract monitoring
32. Experience of Mental Health and service transformation
Qualifications
Essential
33. Degree
34. Knowledge of specialist areas acquired through post graduate diploma or equivalent experience or training.
35. Management qualification or equivalent level of on the job experience
36. Evidence of continuing personal development
Knowledge / understanding
Essential
37. Knowledge of relevant systems and procedures
38. Understanding of policies and practices within required field of work
39. Understanding of the current issues impacting on theNHS
40. Comprehensive knowledge of NHS policy and framework relating to Mental Health
Partnership Working / Leadership Management
Essential
41. Can demonstrate partnership working and the understanding of how and when partnerships should be built, in order to effect solutions that span across multiple stakeholders
42. Champions the principles of equality, diversity and inclusion both within and outside of the organisation
43. Challenges within areas of responsibility and escalates appropriately where these principles are at risk of not being upheld
44. Good communicator, with ability to liaise with colleagues at all levels
45. Able to persuade and influence in areas of conflict Flexible and adaptable to meet deadlines
46. Ability to work as part of a team or independently
47. Takes personal responsibility for actions and their impact
48. Ability to work in a collaborative way across organisational/sector boundaries in order to achieve the highest quality outcomes for patients
Other
Essential
49. Personal qualities of honesty and integrity.
50. Ability to command respect and establish credibility quickly Possess a positive attitude and be self motivated
51. Requirement to spend substantial amounts of time inputting at a keyboard or reviewing computer information via the VDU
52. Ability to travel to attend meetings and attend for work at several locations, including home, for the purpose of hybrid working
Skills
Essential
53. Proven level of developed interpersonal and communication skills with staff at all levels both written and verbal.
54. Ability to formulate arguments and express them clearly to lay people and to persuade clinicians and senior management over a course of action
55. High level of analytical and problem solving skills
56. Advanced IT skills in Microsoft applications including Word, Excel, PowerPoint and Outlook
57. Prioritisation and organisation skills
58. Ability to manage own workload, working to deadlines
59. Ability to plan over short term timeframes and adjust plans and resource requirements accordingly
60. Ability to plan workload considering conflicting priorities and deadlines
61. Ability to provide informative reporting to Senior Management by understanding and ongoing development of complex spreadsheet and or modelling tools