Bathroom Sales Design Consultant
The successful candidate must have previous bathroom sales experience or perhaps an interior design background, as well as the following essential qualities:
1. A strong flair for selling with a high degree of motivation.
2. Customer-focused, with a positive attitude and good people skills.
3. Able to negotiate effectively and communicate at various levels, including some high net worth clients where discretion and a high level of professionalism are required.
4. Good organization skills and ability to work on several projects at the same time.
5. CAD experience is useful but not essential.
Main Duties:
1. The key responsibility within the role is to achieve sales targets set by the showroom manager whilst offering the customer an inspirational and memorable service.
2. Meet, greet, and direct customers around the showroom, offering first-class hospitality.
3. Take leads for every customer contacted for follow-up.
4. Follow up on leads, quotations, and order payments on a daily basis.
5. Provide the customer with detailed information and advice on various world-renowned luxury bathroom brands offered.
6. Be accountable for keeping oneself up to date with product knowledge.
7. Build strong relationships with clients in both Trade/Retail to generate repeat business.
8. Take responsibility for customer issues, keeping clients informed until a resolution has been found.
9. Answer customer queries and leads over the telephone.
10. Complete contract specifications to assist trade contacts with tender submissions.
11. Develop own business and be proactive by approaching new/old trade clients to generate new leads.
12. Offer a bathroom design service to clients that need more inspiration and planning support where required.
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