Job summary There is an exciting opportunity to join a friendly team within the Allergy and Immunology department at Royal Manchester Children's Hospital. Manchester University NHS Foundation Trust (MFT) is one of the largest acute Trusts in the UK, employing over 20,000 staff. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary. We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we've launched in September 2022. We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together. Main duties of the job We are looking to recruit a highly motivated and enthusiastic individual to provide comprehensive administrative and booking support for our food/drug challenge service at Royal Manchester Children's Hospital. You must have good all round administration skills, excellent interpersonal skills and be computer literate, with a working knowledge of MS Office. You must be able to prioritise incoming work to meet deadlines. With a strong emphasis on customer service, you will have good interpersonal skills and the ability to liaise with people at all levels. You must be able to use your own initiative, be flexible and work independently. You must be able to effectively deal with queries from internal and external contacts by phone and e-mail. About us MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary. We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022. We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together. Date posted 17 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum, pro rata Contract Fixed term Duration 12 months Working pattern Full-time Reference number 349-MCH-7019703C Job locations Royal Manchester Children's Hospital Oxford Road Manchester M13 9WL Job description Job responsibilities To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcingmft.nhs.uk. Were looking forward to hearing from you Job description Job responsibilities To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcingmft.nhs.uk. Were looking forward to hearing from you Person Specification Experience Essential Able to work under pressure and solve problems independently Team player, flexible and helpful attitude Desirable Previous use of the new EPR system, HIVE. Qualifications Essential Educated to GCSE level or equivalent Desirable Evidence of further development Skills Essential Excellent verbal, written and communication skills Competent use of MS Office, Outlook, Excel Knowlegde Essential Understanding of administrative processes within a customer services environment Personal atributes Essential Able to work well in a team environment and interact effectively with different professionals Ability to manage workload and prioritise competing tasks Committed to delivering high standards of patient care Person Specification Experience Essential Able to work under pressure and solve problems independently Team player, flexible and helpful attitude Desirable Previous use of the new EPR system, HIVE. Qualifications Essential Educated to GCSE level or equivalent Desirable Evidence of further development Skills Essential Excellent verbal, written and communication skills Competent use of MS Office, Outlook, Excel Knowlegde Essential Understanding of administrative processes within a customer services environment Personal atributes Essential Able to work well in a team environment and interact effectively with different professionals Ability to manage workload and prioritise competing tasks Committed to delivering high standards of patient care Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Manchester University NHS Foundation Trust Address Royal Manchester Children's Hospital Oxford Road Manchester M13 9WL Employer's website https://mft.nhs.uk/careers/ (Opens in a new tab)