The Metering Technician will complete meter reading related operations by ensuring all meters are read accurately, maintain accurate records and ensure maximum efficiency and productivity. Identify and report any maintenance jobs, meter exchanges and potential leaks efficiently and liaise with the customer as appropriate. The Metering Technician will complete non routine reading and income related operations such as conducting flow tests to confirm correct supply connections, replace lids, complete void inspections and confirm correct plots to postal addresses. The Metering Technician will complete meter exchange operations in an efficient and cost effective manner, being aware of any impact to the customer, escalating any incidents that may compromise the water network and ensure all work completed on the network meets the necessary regulations. Ensure new and old meters are tracked and sufficient stocks are held. The Metering Technician will comply with all elements of health and safety regulations and ensure the health and safety of themselves and the public. Provide excellent customer service to internal and external customers and contribute positively to enhanced team and cross team working. Improve their own performance through identifying and seeking opportunities for self development.