Job Description
Key Purpose of Role
To achieve a high level of quality and consistency across all construction stages to ensure a high standard of customer satisfaction
To work in collaboration with other internal departments, including Health and Safety, Commercial, Technical, Customer Service, Site Management, Sales and HR.
Work in collaboration with external Warranty Providers, Registered Landlords, Contractors and colleagues.
Key Duties / Responsibilities
The effectively improve the Construction function through a high level of quality and consistency across all construction stages through;
1. Improving warranty provider CQR scores
2. Lowering DPR rates
3. Lowering RI scores
4. Improve HQI pass scores
5. Improve customer satisfaction scores
6. Improve efficiency and effectiveness
7. Improve build consistency
8. Minimise avoidable costs
9. Drive quality from site through the BU
Experience
Proven track record delivering a high level of quality within an inspection role within the house building industry
Knowledge and experience of building standards and warranty provider requirements.
Key knowledge and skills
Strong communication skills both written and verbal
Leadership skills and an ability to motivate your team to ensure a high standard of work
IT Skills-Microsoft packages and Coins
Commercial awareness
Future focused and drive change
Driving Licence essential
Personal attributes
Resilience and problem-solving skills
Well planned and organised
Strong attention to detail
Time Management skills-working to tight deadlines
An ability to make decisions under pressure.
Develop good relationships and act with integrity
What we offer;
Competitive Salary
Company Car or Allowance
Annual Bonus
Life Assurance