Summary Working within a bustling atmosphere as part of a passionate team this role as a General Cleaner plays a core part in providing fantastic customer service Hours: 6 hours per week (3 hours Saturday & Sunday) Salary: £11.50 per hour This is our anticipated salary from 1st April but is subject to final confirmation following the Trust’s annual pay review process. Duration: Permanent Interview: w/c17 March 2025 Potential start date : 29 March 2025 For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Dyrham Park is 270 acres of ancient deer park, with formal garden and Baroque mansion house. It welcomes over 230,000 visitors per year across the site. Visitors can pause at Old Lodge play area and cafe in the parkland, or shop and sit down for lunch in the tea-room near the house. The National Trust wants to welcome everyone, and provide high-quality experiences and days out through the simple touches of well-presented and clean facilities to creative seasonal and one-off events. What you'll be doing As a General Cleaner, you'll go out of your way for others and you’ll help to make our property an extra special place to visit. You’ll turn your practical hand to all sorts of cleaning, ensuring all our facilities are kept in good working order. You’ll ensure the highest standards of customer service across the property by always implementing a ‘customer comes first’ attitude. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role. Who we're looking for You’ll be: Helpful & Friendly Customer focused with a positive attitude Enthusiastic with a willingness to learn A team player, but also can work on your own initiative The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.