Your main responsibility will be supporting the Repairs Manager in day-to-day contract management and administration of both responsive repair and empty homes service delivery. This includes coordinating resources and assisting in case management and reporting of progress on areas such as legal disrepair, insurance works, and damp mould and condensation, as well as tracking complaints issued to the pod.
What we need you to do:
* Provide a proactive approach to contract management.
* Assist the operational technical teams in the delivery of multiple planned and responsive repairs programs and minor scale construction-related projects through effective contract management processes.
* Work closely with contractors and suppliers to develop relationships and maintain a range of contract management processes, particularly within an empty homes and responsive repairs setting.
* Assist the Repairs Manager in producing monthly repair and empty homes cash flow forecasts and expenditure reports to ensure delivery against approved budgets.
What you will be responsible for:
* Leading on the day-to-day contract administration, internal resourcing arrangements, and coordination of empty home delivery.
* Reporting on performance across a range of works on a regular basis to senior managers and other interested stakeholders.
* Proactively reporting on legal disrepair, insurance works, and damp, mould, and condensation case progress.
* Assisting in the day-to-day running of various contracts with a keen focus on the repairs and empty homes contract and contractor management aspects.
Please note: We occasionally close vacancies early in the event we receive a high number of applications, so we advise you to submit an application as early as possible.
Location: Hybrid working - two days per week in the office in High Wycombe.
Since June 2024, we have been piloting a change to our normal full-time, 37-hour, 5-day week. Over 12 months, we are trialling a shorter 35-hour week (for the same pay as before) where staff work a full day Monday to Thursday and finish the working week at 1pm every Friday. It’s just a pilot at this stage while we evaluate its impact on our staff, our tenants, and the service we provide, but if successful, we will consider a permanent move to this way of working in 2025.
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