Do you have what it takes to be the first point of contact for members and guests at our luxurious Spa?
WHAT ARE WE LOOKING FOR …
We are looking for an experienced Senior Spa Receptionist with a minimum of 18 months experience and a sparkling personality to join our fantastic team! As well as immaculate presentation and a professional, friendly manner, you will be able to demonstrate excellent guest service skills and have the ability to lead and motivate a team. In order to deliver an exceptional five-star guest service, it is also important that you are willing to learn and get qualifications in beauty to support therapists as needed.
WHAT YOU’LL DO …
You will drive 5* customer service standards through the successful management and coordination of a quality team of reception staff. As head receptionist, you will be part of the duty spa management team, which will involve cover for the business and overall supervisory responsibilities. You are responsible for monitoring and communicating the adjustments required to the Spa Manager in the day-to-day running of the spa, including inputting therapist schedules, allocating holiday entitlements, collation of stock take data, general administration duties, and rectifying immediate issues to the best of your ability.
WHATS IN IT FOR YOU…
As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, lifestyle and retail discounts for you and your family, just to name a few. Our career development opportunities are as unique as you are; we pride ourselves on being part of your journey every step of the way, starting on your first day where you could start your personalised pathway in-house training course. We are sure you won’t be disappointed!
WHO ARE WE …
The Celtic Collection is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales, developed from the success of the Celtic Manor Resort, a flagship business and leisure destination that has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards. The Celtic Manor Resort is one of Europe’s finest destinations for luxury escapes, family breaks, special occasions, golfing getaways, and business events.
RECRUITMENT INFO
In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and welcomes interest from applicants of all ages.
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