Job description MAK Jobs is recruiting Stock Control Administrators on behalf of our client. Location: Daventry Salary: £12.00 - £13.56 per hour Shift: Monday to Friday 08:30 17:00 This is a fantastic opportunity for an organised and proactive individual to join a thriving team in Daventry. You will play a pivotal role in ensuring efficient stock management and maintaining high standards of stock control. Key Responsibilities: - Communication: Handle incoming and outgoing telephone calls with professionalism and confidence. - Stock Management: Manage stock queries and ensure high standards of stock control are maintained. - Problem-Solving: Use your initiative to address and resolve any situations that may arise. - Collaboration: Work closely with the Stock Controller to log and resolve issues quickly and efficiently. - Teamwork: Contribute effectively in a team environment, maintaining excellent relationships with the Warehouse Team and clients. - Reporting: Produce reports as requested by line managers to support operational needs. - Training: Attend departmental training as required to ensure compliance with IIP standards. - Performance: Ensure the efficient and effective achievement of all operational targets and key performance indicators. ? Key Accountabilities: - Produce reports as requested by line managers. - Demonstrate a positive attitude towards problem-solving. - Deal with incoming and outgoing calls politely and confidently. - Contribute effectively in a team environment. - Attend any departmental training as required in compliance with IIP. - Maintain high standards of stock control. - Liaise closely with the Warehouse Team to ensure all stock issues are resolved efficiently, accurately, and professionally. - Ensure that all issues are logged and resolved quickly and efficiently. - - Maintain an excellent working relationship with the client. - Achieve all operational targets and key performance indicators efficiently and effectively. ? Qualifications & Skills: - Strong communication skills with a polite and confident telephone manner. - Previous experience in stock control or warehouse operations is desirable. - Ability to work both independently and as part of a team. - Proficiency in using reporting tools and software. - Excellent problem-solving skills and a proactive approach. ?