You will be responsible for ensuring that our utility infrastructure projects meet the highest standards of quality, safety, and compliance. You will oversee quality assurance processes across our water, drainage, and multi-utility services, ensuring that all work aligns with industry regulations, company policies, and customer expectations. The role is also required to carry out audits on site, ensuring your team are working safely, efficiently and ensuring that work is completed within the required timescale.
Principal Accountabilities:
1. Ensure all utility projects (water, drainage, and multi-utility services) comply with industry regulations, company policies, and client requirements.
2. Conduct site inspections, audits, and quality checks to maintain high standards across all operations.
3. Support employees in understanding and implementing quality control measures effectively.
4. Day to day management of engineers/technicians staff, vehicles, equipment, and issues arising from site activity.
5. Monitor performance of engineers/technicians with respect to Health and Safety, Quality and Environment.
6. Operate in line with Company policies and strategies and be proactive in promoting improvement locally.
7. Ensure all incidents are reported and investigated.
8. Monitor job success, performance and safety requirements regularly.
9. Work closely with management team to ensure work is pre-sited and pre-planned when required.
10. Identify and react swiftly to resolve problems before they escalate.
11. Always establish good relationships and communication with client and resolve issues and early resolution of any potential problems.
Minimum Requirements:
1. Previous experience and/or qualifications within the Utilities and/or Drainage Industry.
2. Driving Licence.
3. Proven experience in a previous Supervisor Role within the Utilities Sector – preferably in the Drainage Industry.
4. Working knowledge of Health and Safety.
5. IT literate and proficient in Microsoft Office package.
6. Experience and ability to encourage and enable personal development.
7. Experience and ability to lead by and set an example.
8. Experience in building collaborative relationships with existing and new clients and suppliers.
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