Job summary The ability to speak Welsh is essential for this post To provide a comprehensive clerical service and administration support to the Consultants, Registrars and Midwifery Staff. Main duties of the job To be responsible for answering all telephone calls to the base and directing enquiries to appropriate member of staff. To deal pleasantly, efficiently and sympathetically with all telephone calls. Prepare any paperwork required prior to any clinics. To file signed reports in case notes or forward reports to where case notes are located. To ensure the diaries are kept updated and that messages are relayed to the relevant Consultants/Registrars/midwives/maternity support workers. Check if there are sufficient identification labels and re-order if necessary. Undertake photocopying as required. Assist midwives and Consultants to complete relevant documentation for mother and baby. Arrange and issue out patient/clinic appointments as required. Order stationery stores and top up stock in base areas with relevant stationery on a daily basis, use of ORACLE order systems will be required. Assist midwives and Consultants in the collection of routine statistical data. Perform general administrative tasks required of the post. Pulling of antenatal clinics to include prepping notes and sending to clinics both on site and in peripheral clinics. About us If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Date posted 07 November 2024 Pay scheme Agenda for change Band Band 2 Salary £23,970 a year per annum pro rata Contract Permanent Working pattern Part-time Reference number 050-AC846-1124W Job locations Glan Clwyd Hospital Sarn Lane Bodelwyddan LL18 5UJ Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifiations and/or Knowledge Essential Good literacy skills Good standard of application form Welsh Speaking Desirable Relevance of relevant educational achievements Experience Essential Significant and relevant work/social experience which has utilised skills and knowledge that could be of benefit to the post General clerical experience Desirable Previous experience in a care environment Aptitude and Abilities Essential Good verbal communication skills Good interpersonal skills Good telephone manner Desirable Knowledge of WPAS Basic Computer skills Person Specification Qualifiations and/or Knowledge Essential Good literacy skills Good standard of application form Welsh Speaking Desirable Relevance of relevant educational achievements Experience Essential Significant and relevant work/social experience which has utilised skills and knowledge that could be of benefit to the post General clerical experience Desirable Previous experience in a care environment Aptitude and Abilities Essential Good verbal communication skills Good interpersonal skills Good telephone manner Desirable Knowledge of WPAS Basic Computer skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Betsi Cadwaladr University Health Board Address Glan Clwyd Hospital Sarn Lane Bodelwyddan LL18 5UJ Employer's website https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)