This is an exciting opportunity for anyone who is passionate about giving excellent customer service.
Duties for Customer Service Advisors include:
1. Delivering professional, world class customer service over the telephone and email.
2. Keeping in touch with customers and always keeping them informed, ensuring world class customer service.
3. Arranging engineers’ visits.
4. Answering all telephone calls in line with company standards.
5. Working in line with company processes and targets.
6. Liaising with management and colleagues across various departments.
Experience required for Customer Service Advisors:
1. Demonstrate excellent customer service experience.
2. Able to use Microsoft platforms.
3. Experienced in upselling products and services to meet customers’ requirements.
4. Passion to learn new skills, positive, and determined to succeed.
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