You would be required to provide Service Desk and Customer Services to IT Users throughout NHS Tayside and other partner agencies. You must be able to deliver duties and support services in a reliable, dependable manner ensuring customer satisfaction at all times.,
* You will have a degree of autonomy within your role and will report to the IT Service Desk Team leaders.
* You will be offered training relevant to the role and there are opportunities for professional development and career progression within the wider directorate.
The Digital Team are currently based in the MacKenzie Building, Ninewells Hospital, Dundee and are primarily office based. However, there is some flexibility with the team working remotely at times., Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Tayside Take a look around the company Share
Someone who has good customer service skills and an active interest within an IT field. You should have knowledge and capabilities in the following areas:
* Ability to problem-solve and work in new and challenging situations
* A working knowledge of operating systems and common user applications including Windows 10 (Upwards)
* A knowledge of computer hardware and software
This is a permanent, full-time post which entails a variety of different shift patterns. Some shift patterns will include weekend working; however, this will be at an enhanced pay rate. The variety of shift patterns provide an environment that encourages work/life balance.