Customer Service Representative (6-month Fixed Term Contract) – Hybrid in Winnersh or Southampton – ARD1057240
We’re on the hunt for a talented Customer Service Representative to join our growing team on a 6-month fixed term contract. You’ll work Monday to Friday, just 35 hours a week, no weekends or evenings! No experience necessary as we will provide you with full training! We offer a basic salary of £22,700 p/a. You’ll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers – Towergate Health and Protection.
Initially you will work from our office in Winnersh with convenient transport links, alongside our welcoming and supportive team. Once you’re feeling confident and your training and probation period is complete, this role will become hybrid if you wish, where you’ll have the option to work just 3 days in the office and 2 days from home every week.
So, what does the role of a Customer Service Representative here involve?
1. Provide great customer service and support to our Employee Benefit Consultants, clients and insurers over the phone and by e-mail.
2. Be the first point of contact for all client and insurer queries and proactively support with policy renewals and new business.
3. Support with administration duties such as invoicing, accounts, claims, underwriting.
4. You will need to enjoy working in a team, we work hard, help and support each other and we’re driven to achieve all our team goals and objectives.
In return you will be welcomed and supported by Towergate Health and Protection, part of our Ardonagh family, an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
5. Holiday entitlement of 26 days plus bank holidays .
6. Opportunity to progress your career across the entire Ardonagh family.
7. Gain CII or ACII qualifications to boost your knowledge and career prospects in the Insurance Industry.
8. Pension scheme for when you feel it’s time to retire.
9. 24-hour support for physical and mental wellbeing and on site mental health ambassadors .
10. 1 days paid volunteering day to give back to our communities.
11. The Spotlight Awards, where we shine a light on the brightest talent across our group.