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Job description
If you're passionate about travel, why not come and work at Travel Weekly's Best Agency to Work For 2024?
Position: Branch Manager
Type: Full-time
Salary: Competitive Salary & Unlimited Bonus Potential
At Hays Travel, we put people at the heart of everything we do, extending this to our customers and colleagues alike. As the UK's largest independent travel agency, we welcome new ideas, foster innovative thinking, and encourage career development.
Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values:
* Supportive
* Motivational
* Innovative
* Loyal
* Excellent
What makes a successful Branch Manager?
* You lead from the front and by example, possessing great leadership skills and experience in working in a team, leading, and coaching your colleagues.
* You have 2 years of travel sales experience and supervising a team under your belt.
* You achieve your own sales targets and drive your team to achieve their individual targets.
* Your exceptional communication and customer service skills are at the forefront of your day-to-day activities.
* You love numbers and can stay on top of the branch's sales and targets.
* You are enthusiastic, optimistic, and committed to contributing to the growth of the business.
* You take a keen interest in the development of colleagues to maximize job satisfaction, performance, and talent succession.
Daily Responsibilities:
* Be a true role model for your team as a trusted and inspiring leader who meets targets, continuously strives for excellence, and delivers great service.
* Lead the overall profitability of your branch by maximizing all sales to the fullest potential, exceeding targets wherever possible.
* Enable the effective day-to-day operation of your branch and foreign exchange bureau.
* Increase the exposure of your branch through new business leads and maximize the use of social media to promote offers, generating customer engagement and sales.
* Oversee and support your team's performance, facilitating areas for development to achieve maximum productivity while ensuring colleague motivation and morale are at their best.
* Act as a figurehead within the local community, attending all promotional activities and events that will boost your branch performance and impact exposure.
* Assist in the recruitment of colleagues into your branch, including apprentices, ensuring their development is tailored to their talent progression.
Why should you really work for Hays Travel?
* A range of training programmes to help you progress personally and professionally.
* Strong recognition and promotion opportunities.
* Opportunities to travel on educational trips.
* Discounts on booking your own holidays.
* Uncapped earning potential.
* Health care plan.
* Eyecare vouchers.
* Shopping discounts.
* Loyal service awards to celebrate important milestones.
* Recommend a friend bonus scheme.
* Smile Rewards - A personalised MasterCard loaded with daily & monthly cash booking incentives.
* A work environment that thrives on uplifting one another.
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity, and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Data Security: You are responsible for ensuring all personal & business data is kept secure at all times, and any data breaches are reported immediately.
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