Job Description
About the Role
This role within the IT department involves researching, recommending, and implementing technology solutions to meet the firm’s needs. Reporting to the Senior Infrastructure & Applications Manager, you will oversee project deliverables, ensuring they align with business goals and deliver measurable value.
Key Responsibilities
* Support the Senior Infrastructure & Applications Manager in delivering team objectives.
* Provide IT management with technical information and advice.
* Collaborate with our Managed Service Provider and internal teams to maintain service levels.
* Lead the development, support, and adoption of Microsoft 365 solutions.
* Manage the technical implementation of new services and manage roadmaps for existing ones.
* Integrate applications effectively and escalate support issues when necessary.
* Propose technology solutions to address new business initiatives.
* Monitor market trends to ensure alignment with evolving requirements.
* Partner with IT teams to drive continuous improvement.
Project Management
1. Develop plans, goals, and budgets while managing resources effectively.
2. Lead technical work across all project phases to ensure timely completion.
3. Prepare RFPs and manage vendor selection meetings.
4. Coo...