Job summary 1. To organise self to undertake own day-to-day work tasks or activities as agreed with Team Lead. 2. To adapt working practices to accommodate changes in Kent Oncology Centre clinic management as directed by Team Service Manager. 3. To actively participate in team meetings to discuss measures for service development and improvement. 4. To follow new processes and guidelines introduced. Main duties of the job 1. Excellent time management/organisational and communication skills 2. Ability to meet required deadlines 3. Flexible approach to work 4. Manage multiple tasks in a timely manner. 5. Prioritise and organise own workload following instruction from Team Lead and initiate action where necessary. Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible. About us Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 NHS Staff Survey. We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre. Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms. Looking for flexible working? We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs. Joining us includes a comprehensive benefits package: o At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff). o Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits o Blue Light card eligibility o And more, additional benefits can be found in the benefits documents below Date posted 16 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum pro rata Contract Fixed term Duration 12 months Working pattern Full-time, Part-time, Job share Reference number 359-6825562-T1-A Job locations Maidstone Hospital Hermitage Lane Maidstone ME16 9QQ Job description Job responsibilities Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission. Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children). All successful applicants will be required to complete our corporate trust induction once a start date had been agreed. Job description Job responsibilities Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission. Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children). All successful applicants will be required to complete our corporate trust induction once a start date had been agreed. Person Specification Qualifications Essential Good standard of general education Keyboard skills Level 3 NVQ. Desirable Educated to GCSE/GCE level IT qualifications Formal qualification in keyboard skills Formal qualification relevant to role i.e. customer Experience/ Knowledge Essential Experience allied to the role e.g. customer service, dealing with people Experience of work requiring a methodical and organised approach Patient administration experience Desirable Experience of working within a hospital/ NHS/public sector setting Experience of a variety of IT systems e.g. Word/Excel/hospital administration systems Skills Essential Understanding of the requirements of the Clinic Co-ordinator role Knowledge of confidentiality Awareness of cultural and individual differences among Desirable Time management skills Able to deal with busy workload Person Specification Qualifications Essential Good standard of general education Keyboard skills Level 3 NVQ. Desirable Educated to GCSE/GCE level IT qualifications Formal qualification in keyboard skills Formal qualification relevant to role i.e. customer Experience/ Knowledge Essential Experience allied to the role e.g. customer service, dealing with people Experience of work requiring a methodical and organised approach Patient administration experience Desirable Experience of working within a hospital/ NHS/public sector setting Experience of a variety of IT systems e.g. Word/Excel/hospital administration systems Skills Essential Understanding of the requirements of the Clinic Co-ordinator role Knowledge of confidentiality Awareness of cultural and individual differences among Desirable Time management skills Able to deal with busy workload Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Maidstone and Tunbridge Wells NHS Trust Address Maidstone Hospital Hermitage Lane Maidstone ME16 9QQ Employer's website https://www.mtw.nhs.uk/ (Opens in a new tab)