Job summary The post holder will lead, manage and develop a responsive administrationservice, ensuring effective and efficient management of resource to achievenational and local quality and performance targets. The post holder will be responsible for day to day management ofadministrative teams, Duties will include staff rostering, annual appraisals,annual leave and sickness management and monitoring, ensuring applicationand adherence to Trust HR policies and procedures. Main duties of the job The post holder will work closely with the Service Manager/Business Manager and will provide expertise in the proactive management of the patient pathway from referral to discharge. The post holder will ensure that the entire pathway is managed smoothly and in line with the Hospital Referral to Treatment, Patient Access Policy and underpinning Standard Operating Procedures(SOPs). The post holder will support the development of a standardised and consistent service delivery model across the Division. This will requireformation of relationships with peers across the Division and a corporate approach of sharing and implementing best practice. About us DBTH is one of Yorkshire's leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. It is our goal to give those who join Team DBTH the tools and opportunities to grow their career, it's our pledge to help you Develop, Belong and Thrive, Here. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ communities. We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers. Date posted 27 January 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year Pro Rata Per Annum Contract Permanent Working pattern Full-time Reference number 272-6848821 Job locations Doncaster Royal Infirmary Armthorpe Road Doncaster DN2 5LT Job description Job responsibilities Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential. Job description Job responsibilities Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential. Person Specification Eligibility/Qualifications/Training Essential Minimum of 3 GCSEs including English and Maths at Grade C or above or suitable equivalent qualification RSA III or NVQ III or suitable equivalent level administrative / supervisory qualification Proven competence in using admin and clinical systems eg. PAS/ MS Word / Excel / Outlook with excellent typing / keyboard skills Knowledge and Experience Essential Experience and knowledge of a range of administrative and organisational policies and management information systems Experience of data quality management and awareness of 'Right First Time' Experience of working in a pressured busy environment with supervisory responsibilities Supervisory or management experience Awareness and understanding of NHS service, 18 week referral to treatment (RTT) and outpatient and cancer treatment pathways Ability to work to and promote Standard operating procedures / performance targets Previous RTT/PTL Validation and management experience Demonstrable working knowledge of Microsoft packages including Word and Excel Desirable Previous waiting list experience Person Specification Eligibility/Qualifications/Training Essential Minimum of 3 GCSEs including English and Maths at Grade C or above or suitable equivalent qualification RSA III or NVQ III or suitable equivalent level administrative / supervisory qualification Proven competence in using admin and clinical systems eg. PAS/ MS Word / Excel / Outlook with excellent typing / keyboard skills Knowledge and Experience Essential Experience and knowledge of a range of administrative and organisational policies and management information systems Experience of data quality management and awareness of 'Right First Time' Experience of working in a pressured busy environment with supervisory responsibilities Supervisory or management experience Awareness and understanding of NHS service, 18 week referral to treatment (RTT) and outpatient and cancer treatment pathways Ability to work to and promote Standard operating procedures / performance targets Previous RTT/PTL Validation and management experience Demonstrable working knowledge of Microsoft packages including Word and Excel Desirable Previous waiting list experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Doncaster & Bassetlaw Teaching Hospitals NHS FT Address Doncaster Royal Infirmary Armthorpe Road Doncaster DN2 5LT Employer's website https://www.dbth.nhs.uk/ (Opens in a new tab)