Receptionist
Reference
PRI96766
Location
Priory Hospital Southampton, Marchwood Park, Marchwood, Southampton, SO40 4DA
Priory Group Division
Healthcare
Salary
£10,114.56
Hours
16
Vacancy Type
Permanent - Part Time
Job Advert - Division Information
Providing quality, inspiring innovation and delivering value is what we set out to achieve at Priory Healthcare. Enabling our patients with mental health illness to receive a truly integrated and holistic approach to their treatment, regardless of complexity or severity, thanks to the knowledge and expertise of our multidisciplinary clinical teams.
Job Purpose
To deliver an efficient and high quality service to guests, patients, suppliers and staff. You will greet and assist all arrivals
and complete necessary administration work as and when required and also on an adhoc basis. You will manage the front of
house area and ensure maximum professionalism at all times
Job Advert Location Description
Responsibilities
The responsibilities include, but are not limited to:
Administration:
Complete any administration tasks as required, such as Purchase Orders
Arrange patient/staff transport when required
Guest/contractor/supplier sign in documentation
Ensuring the correct visitor/security paperwork is completed
Front of House:
Answering phone calls and dealing with any queries that may arise whilst also signposting the caller in the right
direction to respective departments
Booking in visitors, families and professionals visiting the hospital
Redirecting and handling mail. Assist with deliveries ensuring no risk items
Ensuring the Reception area is maintained to a clean, tidy and professional standard
Forensic/Secure Services:
Provide 24 hour cover to manage staff entry and exit from the building
Issuing and collection of keys to all staff passing through the airlock
Deliver security training to all staff and inductees
Undertake scenario testing on escapes, AWOL etc.
Assists in the searching of the grounds
Check and support section 17 leave and the patients exiting the building.
Undertake the physical security checks in line with the standards for MSU - requires walk round of the grounds and
perimeters
Undertake key audits twice daily
Monitors CCTV
Other ADHOC duties:
Any other ad-hoc duties requested by management or staff, such as:
Stationary orders
Organisation of stationary cupboards
Speaking to third party suppliers in regards to booking in site visits
Handovers to other Receptionist (if applicable) to ensure correct and up to date information is relayed and passed on
at the end of your shift
Ensuring the correct Risk Assessments have been completed and up to date in the Reception/Front of House area
Ensuring the correct insurance, CQC and Ofsted (if applicable) certificate are up to date
Liaising with Wards if any incoming calls coming in that are patient or ward specific
Ensuring up to date forms and policies are being used within the Reception department
You will be expected to provide cover and support to the wider team and site as and when needed
Division DBS info
About us
From education to hospitals, care homes and secure facilities, the Priory Group of Companies offers individually tailored, multidisciplinary treatment programmes for those with complex educational needs or requiring acute, long-term and respite mental healthcare.
The integrated strength of each service provides a seamless transition for the individual as they progress between higher and lower dependency care and across services. This unique approach ensures that every individual has the opportunity to achieve the best possible outcomes and quality of life with the Priory Group.
As 85% of our services are publicly funded and delivered in partnership with commissioners, our teams work with commissioning bodies across the country to provide transparent pricing models and evidence-based care programmes.
Disclosure
All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer.
No agencies please
If you forward any CV’s to the Priory Group and you are not on the Priory Group PSL and have not been asked to work on the above role we will accept the CV as a gift.