* Annual Salary: Competitive
* Location: Plymouth
* Job Type: Full-time
We are seeking a Sales and Operations Team Leader to oversee and drive the performance of the sales floor within a large retail store. The ideal candidate will be a dynamic leader with a passion for retail excellence and a proven track record in sales and operations management.
Day-to-day of the role:
* Lead and motivate the sales team to exceed sales targets and deliver outstanding customer service.
* Manage daily store operations, ensuring smooth and efficient functioning.
* Analyse sales figures, forecasting future sales volumes to maximise profits.
* Handle staffing requirements, including training, scheduling, and performance management.
* Ensure compliance with health and safety regulations.
* Collaborate with other team leaders and management to implement store strategies.
* Address customer inquiries and resolve issues to maintain high customer satisfaction.
* Oversee inventory management and ensure stock levels meet demand without overstocking.
Required Skills & Qualifications:
* Proven experience as a team leader or supervisor in a retail environment.
* Strong leadership and people management skills.
* Excellent communication and interpersonal abilities.
* Solid understanding of sales and retail operations.
* Ability to work in a fast-paced environment and adapt to change.
* Competency in using retail management software.
Benefits:
* Competitive salary.
* Opportunities for professional growth and advancement.
* Staff discount on store products.
* Supportive and engaging work environment.
Apply now or contact Bryan Scott in the Reed Plymouth office if you have any questions.
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