Job Title: Sales and Logistics Co-ordinator
Location: Bury St Edmunds
Salary: £26,000
We are looking for a highly motivated and organised Sales and Logistics Co-ordinator to join our dynamic team. This role will provide key support across multiple areas of our business, with a primary focus on customer service, order processing, logistics, and sales support. If you are passionate, driven, and thrive in a fast-paced environment, we want to hear from you!
Key Responsibilities:
•Handling inbound calls, managing customer orders, and addressing general queries
•Processing customer quotation requests and orders
•Managing returns and issuing credits
•Handling customer account queries
•Setting up customer accounts in Sage and monitoring accounts
•Providing support to sales teams
•Managing logistics, tracking daily parcel and pallet deliveries
Main Duties:
•Act as the primary internal contact for customers and staff across various business units
•Manage customer relationships from quotation through to dispatch, ensuring smooth order processing
•Resolve any logistical issues and maintain high standards of customer service
•Assist with customer returns, credits, and monitor accounts
•Provide ongoing support to internal and external sales teams across different business systems
Skills and Experience:
•Strong passion and drive to succeed
•Excellent communication skills, both written and...