Job summary Short term services are recruiting for a Support Worker to join our team on a part-time (36 hrs) permanent contract were you will provide care and support to people in the community with a focus on maximising independence, and delivering a high standard of care to a variety of people, this can also include end of life care. Following a period of acute ill health or hospitalisation, you will undertake short term care as defined in care & short term service plans or delegated task from Therapist/Nurses, and contribute to the assessment process and ongoing monitoring and review of peoples goals and reporting any changes to a persons medical condition. This is an exciting development of services to help prevent avoidable hospital admissions working alongside intermediate care teams and other community teams. You will be working as part of a team, this will include lone working within the community. You will be working across Torbay and South Devon to provide integrated health and social care. Working closely with other organisations. Main duties of the job Provide support to service users with personal care, domestic care, social needs and clinical needs in accordance with the care plan, and within the limits of own competencies and responsibilities To observe and evaluate the service users response to the care plan and communicate changes in need and/or circumstances to the appropriate member of the service in a timely manner Provide a flexible service which will include shift patterns between 0800 hrs and 2200 hrs, 7 days a week Provide reports on service users using the service IT system, while complying with the Trust Policies and Procedures Contribute to a safe working environment for self and others and report situations on accordingly in line with Trust Policies and Procedures and other partner organisations Undertake training relevant to the post and in line with personal development and review During times of reduced work to provide support to other teams linked with the service About us Why work with us Welcome booklets - 1 (pagetiger.com) The Service operates 7 days a week, 8am-2pm and 3pm-10pm Full training in social care reablement is provided with a uniform and smart phone. You will be paid for each shift regardless of contact time, also travel time is paid at the full hourly rate with a generous mileage allowance. Shift enhancements are paid for evenings, weekends and bank holidays. There is the opportunity to rotate through various different settings and career progression opportunities, such as the assistant practitioner role. Torbay and South Devon is ideally situated with access to the Moors and coastline and a great place to work. The team is flexible and promotes a healthy work/home life balance therefore, your package with us includes a lot more than just your pay. Listed are a few of the additional benefits that are available to you as an employee: NHS Pension Scheme Childcare at our day nursery Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays Staff Discounts Career development and training opportunities Employee Support - Staff have access to a 24-hour helpline For additional information and/or informal discussion please contact Lindsey Lovell, Service Manager, 07792576490 Date posted 20 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pro rata Contract Permanent Working pattern Part-time, Flexible working Reference number 388-6872185-ACS Job locations Various community sites across Torbay and South Devon Victoria Park Road Torbay and South Devon TQ1 3QH Job description Job responsibilities Assist and promote independent social and living skills including the provision of a range of tasks, for example: involving assistance with mobility, personal care, bathing, dressing/undressing; continence, nutrition, hydration and prompting, monitoring and administration of medication where required, in line with local policies Therapeutic moving and handling skills often with the need for prolonged physical effort. Will include frequent use of wide range of moving & handling equipment To undertake specific clinical tasks as delegated once undertaken relevant training and deemed competent. These will include baseline observations and investigations, simple wound care and like for like dressings management. To be able to recognise deteriorating physical health, use clinical/physiological observations to assist in assessment and escalate using early warning score and SBAR as required To be able to follow goal plans and use observational skills to evaluate and modify interventions in order to participate in the reablement of people, engaging them as an active part of the process To be able to fit and adjust community equipment to people and their environment Teach people the correct use of specialist equipment To feedback to team or clinical leads any outcomes, concerns, progress, deterioration with regard to the achievement of the set goals To form professional relationships with people and communicate effectively with them, as well as with team members, families, carers and others. This will involve using a range of communication skills and the ability to manage any barriers to effective communication To ensure that patients, relatives, carers and professionals are kept fully informed of progress following intervention. Due to the diverse and complex nature of the caseload, this requires the ability to communicate complex information to meet a range of levels in understanding, and to overcome such barriers as, e.g. hearing loss, cognitive impairment, dysphasia, pain, fear, social and cultural differences To contribute towards ensuring a safe working environment for self and others and report on situation of potential risk, working with local policies and procedures Only undertake work which is within own competence and to identify any work required to be undertaken by more senior staff. To seek advice and supervision from Team or Clinical Lead as necessary to ensure appropriate patient management and care To be aware of, and act upon, local health and safety policies, including the prompt recording of any accident, incident, or other untoward event involving self, patients or other staff Full vacancy details can be found on the attached Job Description/Person Specification. Ability to travel efficiently around the Bay is important in order to carry out your duties (e.g. Full driving licence and vehicle). Please refer to your suitability to the post in your supporting information from the role requirements or person specification. Unfortunately, this post is not eligible for sponsorship. Job description Job responsibilities Assist and promote independent social and living skills including the provision of a range of tasks, for example: involving assistance with mobility, personal care, bathing, dressing/undressing; continence, nutrition, hydration and prompting, monitoring and administration of medication where required, in line with local policies Therapeutic moving and handling skills often with the need for prolonged physical effort. Will include frequent use of wide range of moving & handling equipment To undertake specific clinical tasks as delegated once undertaken relevant training and deemed competent. These will include baseline observations and investigations, simple wound care and like for like dressings management. To be able to recognise deteriorating physical health, use clinical/physiological observations to assist in assessment and escalate using early warning score and SBAR as required To be able to follow goal plans and use observational skills to evaluate and modify interventions in order to participate in the reablement of people, engaging them as an active part of the process To be able to fit and adjust community equipment to people and their environment Teach people the correct use of specialist equipment To feedback to team or clinical leads any outcomes, concerns, progress, deterioration with regard to the achievement of the set goals To form professional relationships with people and communicate effectively with them, as well as with team members, families, carers and others. This will involve using a range of communication skills and the ability to manage any barriers to effective communication To ensure that patients, relatives, carers and professionals are kept fully informed of progress following intervention. Due to the diverse and complex nature of the caseload, this requires the ability to communicate complex information to meet a range of levels in understanding, and to overcome such barriers as, e.g. hearing loss, cognitive impairment, dysphasia, pain, fear, social and cultural differences To contribute towards ensuring a safe working environment for self and others and report on situation of potential risk, working with local policies and procedures Only undertake work which is within own competence and to identify any work required to be undertaken by more senior staff. To seek advice and supervision from Team or Clinical Lead as necessary to ensure appropriate patient management and care To be aware of, and act upon, local health and safety policies, including the prompt recording of any accident, incident, or other untoward event involving self, patients or other staff Full vacancy details can be found on the attached Job Description/Person Specification. Ability to travel efficiently around the Bay is important in order to carry out your duties (e.g. Full driving licence and vehicle). Please refer to your suitability to the post in your supporting information from the role requirements or person specification. Unfortunately, this post is not eligible for sponsorship. Person Specification Qualifications and training Essential Experience of personal care and/or clinical procedures, to NVQ2 level qualification OR equivalent knowledge Basic IT Skills - Microsoft Word, Outlook, Excel Desirable NVQ3 or QCF or Diploma Level 3 in Health & Social Care Basic Food Hygiene Certificate Knowledge and experience Essential Experience of working in a caring environment Able to demonstrate an understanding of the rights of the Service User Able to demonstrate an understanding of health and safety and safeguarding issues Understand the need for confidentiality Be flexible, adaptable, and reliable Desirable Ability to assist service users in the activities of daily living whilst promoting independence Knowledge/understanding of equipment used to promote independence. Ability to carry out safe practice when moving and handling users and equipment. Experience of working in community setting and lone working Previous experience of working in a multi-disciplinary team Experience of updating service users' plans Experience of working with a rehabilitation ethos Experience of working with people at end of life Able to demonstrate a commitment to working with older adults Specific Skills Essential Able to demonstrate a good level of literacy, numeracy, verbal and written skills, including record keeping skills Able to communicate with individuals of varying levels of understanding Demonstrate skills in written and spoken English, adequate to enable the post holder to carry out the role effectively Requirements due to work environment/conditions Essential Ability to work flexibly including unsocial hours and shift patterns including weekends and Bank Holidays Have full UK driving licence and access to a vehicle Person Specification Qualifications and training Essential Experience of personal care and/or clinical procedures, to NVQ2 level qualification OR equivalent knowledge Basic IT Skills - Microsoft Word, Outlook, Excel Desirable NVQ3 or QCF or Diploma Level 3 in Health & Social Care Basic Food Hygiene Certificate Knowledge and experience Essential Experience of working in a caring environment Able to demonstrate an understanding of the rights of the Service User Able to demonstrate an understanding of health and safety and safeguarding issues Understand the need for confidentiality Be flexible, adaptable, and reliable Desirable Ability to assist service users in the activities of daily living whilst promoting independence Knowledge/understanding of equipment used to promote independence. Ability to carry out safe practice when moving and handling users and equipment. Experience of working in community setting and lone working Previous experience of working in a multi-disciplinary team Experience of updating service users' plans Experience of working with a rehabilitation ethos Experience of working with people at end of life Able to demonstrate a commitment to working with older adults Specific Skills Essential Able to demonstrate a good level of literacy, numeracy, verbal and written skills, including record keeping skills Able to communicate with individuals of varying levels of understanding Demonstrate skills in written and spoken English, adequate to enable the post holder to carry out the role effectively Requirements due to work environment/conditions Essential Ability to work flexibly including unsocial hours and shift patterns including weekends and Bank Holidays Have full UK driving licence and access to a vehicle Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Torbay and South Devon NHS Foundation Trust Address Various community sites across Torbay and South Devon Victoria Park Road Torbay and South Devon TQ1 3QH Employer's website https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)