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Job Type: Permanent, Part Time
Hours per week: 18 hours
Salary: £12.50 per hour + Monthly Bonus
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.
What we offer:
* A comprehensive voluntary benefits package, which provides discounted corporate rates to a wide range of insurances such as Private Medical, Dental and Critical Illness.
* Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
* A wide range of employee discounts provided by Bravo Benefit.
* Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
* 25 days holiday (pro-rata), bank holidays, and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days.
* Opportunity to earn a monthly bonus on top of base salary for hitting targets.
* Pension with a great Pension Provider – Scottish Widows.
About the Role:
As an integral part of the Tesco Team, you will be placed at the heart of a bustling retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
* Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination.
* Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services.
* Engaging with customers to process all foreign exchange transactions accurately and efficiently.
* Delivering on key performance goals both procedural, operational and customer focused.
* Utilising your keen eye for detail to process daily online FX requests and deliveries.
* Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.
What do I need to have?
* Numerically proficient – You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and covering vast amounts of currency regularly daily.
* IT proficient – You’ll be dealing with computers and in-house till systems and ordering systems throughout the day.
* Great Communicator - You’ll find talking with people and building relationships comes naturally to you.
* Desire to succeed – You’ll have the drive and vision to want to make a difference.
What does the interview process look like?
1. Initial screening call by Talent Acquisition Partners or Bureau Managers.
2. Online interview with a Talent Acquisition Partner and a small numerical and accuracy test.
3. Bureau visit to meet with the Bureau Manager and discuss day-to-day responsibilities.
4. Offer to join Travelex if successful.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976, we have built a network of foreign exchange stores and developed Travelex as a trusted brand in international money.
We are an equal opportunity employer and value diversity at our company.
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